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We anticipate that the Greenbury functionality within Pensions Online (POL) will be available from Monday 8 January 2018. This means that all requests for disclosure information must be received by NHS Pensions between 8 January 2018 and Friday 9…

Following the mid year refresh, Total Reward and Annual Benefit Statements are now available for all organisations. Employees will only receive a statement if they were an NHS employee on or before 31 March 2017. The statements can be accessed…

Dear Colleagues, I just wanted to take this seasonal opportunity to tell you about the progress we are making to improve NHS Pensions’ services. This past year we have taken a huge step forward by successfully implementing a new internal work…

Our current performance  The table below shows our recent monthly performance for pension award processing: Month Number of awards due to be paid in month (our target) Number of awards cleared within the month (…

Our current performance  The table below shows our recent monthly performance for pension award processing: Our Christmas plans were achieved by Pensions staff working additional hours during November and…

Thank you to everyone who attended our recent events in Peterborough, Carlisle, Leeds and London. We have received positive feedback which we appreciate and will use as we work to improve these events to meet your needs. Our upcoming events…

Previously it has been a requirement that all NHS organisations provide a statement of estimated total contributions for the next financial year. However, there has been a change to the Scheme Regulations where this requirement is permissive and on…

Since changes to Pensions Online (POL) were implemented in September, we have received a large number of AW8s that have been submitted with either incorrect payable dates or incorrect reasons for retirement. We have also received applications that…

In Employer Newsletter 9 – September 2017, we asked that when submitting an employer comment on Pensions Online (POL), you ensure information is provided to enable us to clear the error. We are still receiving a high volume through without…

The 2016/17 Annual Certificate of pensionable profits that all GP Providers and non-GP Providers who are partners or ‘single- handers’ (i.e. sole traders) are required to complete is now available. The certificate is available from our website. The…