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2023/24 pension savings calculation error: claim reimbursement for associated costs
If you have been affected by the 2023/24 pension savings calculation error, we can reimburse you for additional costs you reasonably incur as a direct result of the error. This includes interest and additional accountancy fees.
We…
Update on error on 2023/24 Pension Savings Statements
Following our previous update, we can now provide more information to Scheme members affected by the 2023/24 pension savings calculation error.
We have written to affected members directly and will continue to provide regular updates. You do…
Delays to 2024/25 Pension Savings Statements and what that means for Self Assessment
Even if you have not received a PSS from us before, you might need one this year – particularly if you have other taxable income we would not know about.You may be affected if you have:private practice or consultancy incomerental income from…
Important news if you've received a 1995/2008 Scheme pension savings statement for 2023/24
You may have received a 1995/2008 Scheme pension savings statement showing a pension input amount for tax year 2023/24 in brackets, ‘£(10,987.60)', for example. This means that the figure is a negative pension input amount.
You need to…
Error on 2023/24 Pension Savings Statements
We are aware of an error on NHS Pension Scheme members’ 2023/24 Pension Saving Statements (PSS) issued to a small number of members. This means the Pension Input Amount figure stated on your PSS is lower than it should be. If you have not received a…
Technical guidance
You can access technical guidance about the NHS Pension Scheme to help you administer it correctly. New administrators of the NHS Pension SchemeWe recommend reading our Employer’s quick start guide (Word: 904KB) if you’ve recently been accepted…
Current processing times for NHS Pensions
We regularly carry out research to understand how we can improve the NHS Pensions serviceIf you'd like to find out more about taking part, read our NHS Pensions Research Panel sign-up formThis page was last updated on 1 June 2026. We will usually…
New forecasted deadlines for Remediable Service Statements announced - information for employers
It was announced on Thursday 21 May 2026, in a Written Ministerial Statement to Parliament, that revised forecasted deadlines for the Public Service Pensions Remedy (also known as McCloud) have now been set.These deadlines are the latest dates by…
Pensions Online
Pensions Online (POL) is an online tool for employers to update and manage members' NHS Pension records. It's based on the internal NHS Network (N3).Update administrator or address detailsComplete our form to make amendments to the Pensions Online…