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QueriesIf we have any queries, we’ll email the original sender of the notification. No changes can be made to our systems until we receive a satisfactory response to the query. More complex queries can be discussed by telephone, but must…

Commissioner and provider guidance Authorised signatories within commissioner and provider organisations (Sub-ICB Locations, NHS Foundation Trusts and Independent Sector Healthcare Providers, for example), are responsible for…

RTEC lets the pharmacy see if a patient needs to pay for their NHS prescriptions. Your pharmacy team will do this when the patient picks up a prescription, or when it’s sent out to them.This means your team can:be sure the patient is exempt from…

NHS Prescription Services calculates the remuneration and reimbursement due to dispensing contractors across England.Visit our NHS prescription charges section for information on prescription prepayment certificates, who gets free prescriptions and…