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We recently hosted a live event supporting NHS Pension Scheme members who are potentially facing redundancy. The event focused on the various redundancy options that members have and how the NHS Pension Service can support them. The event covered a…

We have updated our redundancy guidance for employers. The updated guidance is available on our retirement webpage under the ‘redundancy’ heading.

As you know, Total Reward Statements (TRS) and Annual Benefit Statements (ABS) are updated in August each year. This year, members who are already receiving some of their pension benefits will not receive an updated Annual Benefit Statement. These…

We have identified an increase in the number of AW8 forms being submitted very late, or long after the members intended retirement date, resulting in an increase in complaints. When an active member wants to retire and claim their pension (…

We are aware of a timeout issue which is impacting some Compass users when accessing Compass using Microsoft Edge Our supplier is working on a fix but in the meantime, if you encounter this issue please try using a different browser. Log in to…

Our purpose: We deliver business service excellence to the NHS to help people live longer, healthier lives. Our vision: To be the provider of national, at scale business services for the health and social care system, transforming and delivering…

You can contact us online, or by phone or post. We are open Monday to Friday from 8am to 6pm. For payments, Drug Tariff, prescription endorsement, prescription searches and sorting and submission You can contact us by:  Webform: https://faq.…

GP data request report Our GP data request report shows how many GP practices have requested NHS numbers from us. The report also shows the current levels of EPS and eRD utilisation for each practice.  You can filter the report by ICB and Health…