Skip to main content Skip to footer

Support for scheme members

Once you are a member of the scheme there is a range of support you can access.

Financial support

Find out about:

If your medical condition changes

Guidance is also available on:

Free prescriptions

If you're a member of the scheme, you can apply for a prescription prepayment certificate (PPC). The scheme can fund your PPC. This will allow you to save money by getting free prescriptions.

To apply, you cannot use the online service, you'll need to complete an application form (PDF: 112KB) and send it by post to: FREEPOST EIBSS.

Counselling and advice

We can also signpost or refer beneficiaries to advice.


If you feel you need counselling and are not able to get an appointment quickly through your GP or consultant, we can refer you to appropriate services.

For more information, contact us.

Financial advice

National Debt HelpCitizens Advice