Our governance is there to support us. It’s appropriate to the risk and the scale of the investment, whether that investment be time or financial. This is particularly the case when experimenting and iterating. We've always worked as openly as appropriate and this remains a key focus for the directorate.
In the last 2 years, our focus has been on changing the mind set of investment - from one of funding projects to one of funding teams (Fund Teams, Not Projects). We’ve made good progress towards this as we have grown, and through our work with finance and commercial colleagues we have transformed the way in which the directorate is funded.
We've created a funding model which establishes digital services as evolving and constantly - iterating from first release, live support, through to retirement.
We've revised our team’s governance approach with the introduction of our rolling quarterly investment case model.
Building on the existing
To increase awareness and sharing, we’ve extended our invitation to monthly showcases and fortnightly ‘Show and Tell’ sessions (digital downloads) to the whole organisation. We also invite stakeholders from outside of our organisation to join our showcase. This includes NHSX, GDS and DHSC colleagues and partners.
Our focus will now be to provide more transparency and open working beyond our boundaries, increase our ability to react to change and further mature our reporting metrics.
To reduce this, we’ll look to introduce a ‘pioneer’ team during 2020. This team will not be allocated to an individual service, but will be focused on supporting the delivery of new services. This will allow us to react quickly to requests, whilst establishing firmer arrangements.
The team will also explore different methods of delivery and technologies, again increasing our appetite and commitment to experiment quickly.