Commissioner and provider guidance
Authorised signatories within commissioner and provider organisations (CCGs, NHS Foundation Trusts and Independent Sector Healthcare Providers, for example), are responsible for notifying NHS Prescription Services of organisational and prescriber changes.
This enables us to:
- attribute prescribing costs to the correct prescriber and prescribing budget
- provide accurate and detailed prescribing information
Why notifying us about organisation and prescriber changes is important
The information provided to us ensures:
- accurate prescribing and dispensing reporting by NHS Prescription Services
- accurate transfer of valid prescriber details to Xerox (UK) Ltd (prescription form printing company) so that personalised prescriptions can be produced
- accurate payments are calculated by NHS Prescription Services for contractors and prescribers
We can only charge the cost of a prescription back to the right prescriber and prescribing budget if we've been notified of the link between them. This is known as a cost centre.
Any changes must be notified to us in a timely manner, prior to the change becoming effective.
We need to be notified when an organisation or prescriber is no longer active, or has details changed that would impact on our ability to correctly attribute prescribing costs.
Examples include a change of surname for a GP, or a specialist clinic moving to a new address.
This makes sure that our systems hold up-to-date information prior to the processing of prescriptions.
Local Authority and provider guidance
If you work for a new organisation providing a service which involves the supply of medicines and appliances using NHS pharmacy services, our welcome pack will give you all the information you need to:
- obtain and maintain prescribing codes for your organisation and prescribers
- order prescription forms (FP10)
- reconcile your invoices
- access data about your prescribers and services
Patients present a prescription form (FP10) to a pharmacy or appliance dispensing contractor to access the medicines or appliances they need.
The cost of providing these NHS pharmacy services to patients is recharged to the organisations who provide them.
We invoice either the service provider or local authority for the prescription costs incurred by this service on a monthly basis.
You must notify NHS Prescription Services of changes to organisational and prescriber data using notification forms sent by email to: email@example.com.
If a query arises as a result of the information submitted to NHS Prescription Services, an email will be sent to the original sender of the notification.
No changes can be made to NHS Prescription Services systems until we receive a satisfactory response to the query.
More complex queries can be discussed by telephone, but must always be followed up with written confirmation of the action agreed.
Only notifications submitted by authorised signatories will be accepted. There is a senior authorised signatory in each organisation who is responsible for authorising other signatories.
Notifications sent by individuals who are not nominated authorised signatories for their organisation will not be accepted.
If you need to change any organisational or prescriber data held by NHS Prescription Services for your organisation, contact an authorised signatory within your organisation who will be able to submit this on your behalf.
For further information, contact us by:
Telephone: 0191 203 5112
Business hours are 8am-4pm.