Skip to main content Skip to footer

Pharmacy Quality Scheme (PQS)

The Pharmacy Quality Scheme 2020/21

The Pharmacy Quality Scheme 2020/21 is split into two parts. The declaration for Part 1 opened at 12:01am on Tuesday 14 July 2020 and will close at 11:59pm on Friday 29 January 2021. Submissions must be made using the Manage Your Service (MYS) application.

To be eligible to make a Part 2 declaration, a contractor must have declared the completion of all of the criteria of Part 1. The declaration for Part 2 will open at 9am on Monday 1 February 2021 and will close at 11:59pm on Friday 26 February 2021.

About the scheme

The Pharmacy Quality Scheme (PQS) forms part of the Community Pharmacy Contractual Framework (CPCF). PQS is designed to support delivery of the NHS Long Term Plan and reward community pharmacies that deliver quality criteria in three quality dimensions:

  • Clinical Effectiveness
  • Patient Safety
  • Patient Experience

The CPCF for 2019/20 to 2023/24 recognised the success of the previous Quality Payments Scheme and announced that it would continue for the next five years under a new name, the Pharmacy Quality Scheme (PQS).

Part 1 of PQS 2020/21 recognises the work many pharmacy contractors have completed as a result of COVID-19 to ensure a safer environment for all staff and people who visit the pharmacy. It is an Essential Criteria Checklist which includes a list of actions that must all be completed by any contractor wishing to claim a payment.

As we settle towards a new normal where COVID-19 remains in circulation, the PQS has been developed to incentivise delivery of Quality Improvement in areas that support the COVID-19 response by including criteria that improve patient safety and outcomes. For example, by improving infection prevention and control activities and by supporting weight management.

Aspiration Payments

Contractors are able to claim a PQS 2020/21 aspiration payment. The aspiration payment is optional for contractors and not claiming it will not impact on the ability to claim payment for PQS 2020/21 Part 2.

Aspiration payment claims

The declaration window opened at 9am on Monday 14 September 2020 and will close at 11:59pm on Friday 9 October 2020.

The maximum number of points for which a pharmacy can be paid an aspiration payment is 70% of the number of points within the band in which they are placed (note that the maximum number of points is different for Primary Care Network leads and non Primary Care Network leads). The value of each point for the aspiration payment is set at £48 (i.e. the minimum value of a point for PQS 2020/21 Part 2).

Contractors need to review the PQS requirements. They will then need to decide which quality criteria they will be able to meet at the Part 2 declaration in February 2021.

The aspiration payment will be paid to contractors on Friday 30 October 2020.

Pharmacy Quality Scheme bandings

Each domain in Part 2 has a designated maximum number of points dependent on the participating pharmacy’s total number of items dispensed in financial year 2019/20.

The PQS banding for each contractor is listed in Pharmacy Quality Scheme bandings (Excel: 549KB). Contractors can search, using the ODS code of their pharmacy, to view which banding they have been placed into. The bandings are based on the NHSBSA’s payment data for 2019/20. Any questions regarding the calculation of the bands can be sent to the NHSBSA Provider Assurance team at nhsbsa.pharmacysupport@nhs.net

Table to show the maximum number of points per domain:

Band

Band 1

Band 2

Band 3

Band 4

Band 5

Band 6

Annual Items

0 to 1,200

1,201 to 30,000

30,001 to 60,000

60,001 to 150,000

150,001 to 230,000

Over 230,000

Infection Prevention and Control and Antimicrobial Stewardship

1.25

8.75

18.75

25

37.5

43.75

Prevention

2

14

30

40

60

70

Risk Management

0.5

3.5

7.5

10

15

17.5

Primary Care Network Prevention

0.75

5.25

11.25

15

22.5

26.25

Primary Care Network Prevention - PCN lead

15.75

20.25

26.25

30

37.5

41.25

Primary Care Network Business Continuity

0.5

3.5

7.5

10

15

17.5

Primary Care Network Business Continuity - PCN lead

15.5

18.5

22.5

25

30

32.5

Total (non-PCN lead)

5

35

75

100

150

175

Total (PCN lead)

35

65

105

130

180

205

Manage Your Service (MYS) application

Contractors must submit both their Pharmacy Quality Scheme Part 1 and Part 2 declarations using the MYS application.

There are also longer-term benefits of MYS outside of the PQS.  These include the ability for contractors to:

  • submit pharmacy prescription batch submission forms
  • process referred-back and disallowed items
  • submit prescription image requests

Pharmacies can also request reports providing more visibility of claims made.

MYS access authorisation

Contractors registering their pharmacy for the first time should:

Contractors who have previously registered their pharmacy with MYS do not need to re-register.

Any issues with the user authorisation process can be reported to the MYS team by email at nhsbsa.mys@nhs.net.

Registration

When an MYS access authorisation form is submitted, user accounts will be created for each person named on it.

Each person will receive an email to their personal NHSmail address with an MYS registration link.

If the email is not received within 48 hours, or if you need any help, email the MYS team at nhsbsa.mys@nhs.net.

More information can be found on the MYS application page.

If you need to contact us

Send any questions relating to the Pharmacy Quality Scheme 2019/20 to us at nhsbsa.pharmacysupport@nhs.net.