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If you are an Orthodontic provider and your contract started in April 2019 or after, you must submit your Peer Assessment Rating (PAR) scores on Compass twice a year. You must submit: 10 claims between 1 April and the end of September   10…

The friends and family test (FFT) is an important feedback tool that supports the fundamental principle that people who use NHS services should have the opportunity to provide feedback on their experience. Primary dental service providers will need…

As we move towards a population health and care system, it is important that dental practices ask new and existing patients for their NHS number. While this information will not affect the FP17 submission, NHS numbers help to identify patients…

This year's dental practice written complaints data collection (KO41b) will open on Wednesday 12 July 2023.  The collection covers complaints made by or on behalf of patients between 1 April 2022 and 31 March 2023.  This year's collection period…

This year's dental practice written complaints data collection (KO41b) will open on Monday 10 June 2024.  The collection covers complaints made by or on behalf of patients between 1 April 2023 and 31 March 2024.  This year's collection period…

The NHS Business Services Authority is responsible for verifying claims for free NHS prescriptions and dental treatment. If a patient can’t prove their entitlement, they are required to pay a penalty charge of up to £100 – as well as the original…

Resources to help dental practice staff offer information, advice and guidance to patients about NHS dental treatment. Dental patient exemption checking  Patient exemption checking guide (PDF: 192KB)Patient exemption checking toolkit (PDF:…

Patients who have recently visited a dental practice in Wales might be randomly selected to take part in a questionnaire. This is because the Welsh Government and Public Health Wales want to gather feedback from patients about their NHS dental care…

The NHS Business Services Authority (NHSBSA) has announced that it will be working with Accenture to create a long-awaited, brand-new, contract management system for NHS Dental Services.  The new system will be owned by the NHSBSA’s NHS Dental…

The NHS Business Services Authority (NHSBSA) has been working closely with Accenture during the last few months to progress the project to create a brand-new contract management system for NHS Dental Services. The new system will eventually replace…