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The NHS Business Services Authority (NHSBSA) is responsible for this service.  What information we process We may process the following information in relation to student services: demographic data such as your name, age, and address education…

Purpose This statement sets out the roles and responsibilities of the NHS Business Services Authority (NHSBSA) under Data Protection Legislation as it relates to the NHS Student Services. The NHSBSA will not enter into individual agreements for…

Every member of our staff has a responsibility to: provide good customer service try to resolve customer concerns as quickly, fairly and thoroughly as possible We use complaints as an opportunity to learn how we can improve our services to…

We are an Arm’s Length Body of the Department of Health and Social Care (DHSC). We provide a range of critical central services to NHS organisations, NHS contractors, patients and the public. We are responsible for providing platforms and…

The following moderation guidelines relate to our social media channels. This includes Facebook, X (formerly Twitter), LinkedIn, and YouTube. These guidelines are in place to help create a safe place where you can engage with us, make comments,…

We want our customers and service users to help us review and develop our services. To do this, we carry out research so we better understand the needs of our customers and improve their experiences. There are lots of different ways that you could…

We use a corporate governance framework to link its governance arrangements. It’s reviewed as required by our Board at least once each year.  Department of Health and Social Care Our statutory instruments SI 2005 No. 2414 (PDF: 24KB)SI 2005…

Visit our Newsroom website for information on our: latest press releases campaigns industry events Newsroom Media enquiry contact details These contact details are for press and media enquiries only. For all other enquiries, go to our…

Catherine McKinnell, MP and chair of the All-Party Parliamentary Group on Apprenticeships, has raised the crucial issue of school leavers being able to easily engage with valuable work experience placements. More than 40 top level businesses and…

The Secretary of State for Health and Social Care, Matt Hancock, visited the NHS Business Services Authority (NHSBSA) in Newcastle, as the organisation who will have responsibility for administering the new nursing support payments which are being…