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Contact NHS Pensions - members
QueriesIf you have any questions about NHS Pensions, you can contact us.Contact us using our online formOur online form is the easiest way to contact us.Choose the 'member' option.Contact NHS PensionsOther ways to contact usPhone: 0300 330…
New patient information request procedure in ePACT2 dashboards
We have changed the way you can request patient information from the following dashboards in ePACT2:
Oversupply dashboard
Opioid (Snapshot) dashboard
Respiratory dashboard
Polypharmacy dashboard
You will now see the Patient Information…
Return of member contributions
NHS Pensions is responding to a number of enquiries regarding whole time (SM8) and overlapping employment (SM14) notifications. In these cases, we ask employers to reduce contributions and pay for excess hours or sessions or a whole-time employment…
Funding update for Postgraduate, Dental Therapy and Dental Hygiene students
The Department of Health and Social Care (DHSC) has confirmed new funding arrangements will take effect for students starting a Postgraduate, Dental Therapy and Dental Hygiene course.
From 1 August 2018, new students starting a pre-registration…
Provider and performer pensions
We manage the pension process for providers and performers who are members of the NHS pension scheme.
We use information from providers area teams and health boards to:
calculate contributions on behalf of employees and employers…
People infected with hepatitis C - stage 1 payment
The England Infected Blood Support Scheme (EIBSS) is now closed to new applicationsAs of 22 October 2025, the England Infected Blood Support Scheme is now open to new applications for Bereaved Partner Payments, for registered EIBSS beneficiaries who…
Technical guidance
You can access technical guidance about the NHS Pension Scheme to help you administer it correctly. New administrators of the NHS Pension SchemeWe recommend reading our Employer’s quick start guide (Word: 904KB) if you’ve recently been accepted…
My NHS Pension
My NHS Pension lets you manage your NHS pension online. You can register for the service if you:currently pay into the NHS Pension Schemehave paid into the NHS Pension Scheme in the past but you no longer do so – for example, if you no…
Contact TRS - employees
Contact us with queries on: Total Rewards Statement (TRS)Annual Benefit Statement (ABS)Before contacting NHS Pensions with your TRS query, check Knowledge Base. Contact us using our online formOur online form is the easiest way to…
NHS Low Income Scheme
If you have a low income, the NHS Low Income Scheme could help you pay for certain health costs.If you're aged 18 or over and in education, read our guide for students.If you have already paid for treatment, you can apply for a refund at the same…