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Health Education England elearning for healthcare (HEE elfh) worked in partnership with the Academic Health Science Networks (AHSN), NHSX, NHS Digital and NHS Business Services Authority (NHSBSA) to create a new elearning programme. The elearning…

Last updated 27 February 2026Keeping your personal information secureAs an arm’s length body (ALB) to the Department of Health and Social Care and wider HM Government, we are bound to follow the HMG Security Policy Framework to make…

The eOPS system is available only to those who have registered for an account.It is important that users read the information and requirements before applying to access eOPS.eOPS Account TypesCommissioner AccessThis will give you access to eOPS…

We're currently working to migrate a number of reports from ISP to ePACT2 and the new public facing portal ‘Catalyst’. We're removing access to a number of reports currently viewed via ISP on Friday 11 January 2019 in preparation of the…

From the 1 April 2020 a new organisation structure was implemented by the NHSBSA as agreed by NHS England. Reporting against this new structure will commence from April 2020 dispensing data which will be released mid-June 2020.  These…

Our systems, including Pensions Online, will be unavailable until 9am on Monday 3 August 2026This is due to an essential upgrade.You cannot access your pension information, statements, or use any features in My NHS Pension at this time.Support from…

Meeting held at 9:00am on 10 July 2025 via web conference. Present:Sue Douthwaite, ChairMichael Brodie, Chief ExecutiveKathy Gillatt, Non-Executive DirectorMathew McKie, Non-Executive DirectorRandeep Sidhu, Non-Executive DirectorMel Tomlin, Non…

Employer responsibilitiesScheme awareness responsibilitiesAs the employer, we ask that you tell your employees about the Scheme and distribute communications materials provided by us.You should make sure that all subcontractors and temporary…

You can submit a claim for a refund if you have been charged for state-funded, medically necessary treatment whilst visiting: an EU country Norway Iceland Liechtenstein  Switzerland We'll assess your claim to decide whether…

Staff at the national NHS organisation, which is based in the North East, have chosen two charities to partner with this coming year, following their success in raising £67,000 for the British Heart Foundation during 2018/19. The funds raised, well…