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Activity, payment and pension services
We provide activity processing and payment services for NHS dentists in England and Wales.
This includes:
processing over 43 million NHS dental claims for patient treatments every year
making annual payments of more than £2 billion to dental…
Statement of Financial Entitlement (SFE)
Before applying for parental leave or long-term sickness leave you must check that earnings are correct on Compass
Payments are based on these figures and recalculations will only be made in exceptional circumstances.
You can apply for SFE…
Annual reconciliation report process (ARR)
Providers and performers who are members of the NHS Pension Scheme are required to confirm that the estimate of their net pensionable earnings (NPE) is correct. This is done by completing the ARR in Compass.
A new NHS Pension Scheme guide for NHS…
Contact NHS Dental Services
You can contact us Monday to Friday, 8am to 6pm:
Online: using our online form
Telephone: 0300 330 1348
Email address: nhsbsa.dentalservices@nhsbsa.nhs.uk
If you choose to contact us by email, include your:
reference number, if you have one…
Regulations and handbooks
There are regulations for the terms on which dental services are provided under the National Health Service Act 1977.
These are the original regulations and must be read with the amending statutory instruments:NHS (General Dental Services Contracts…
Friends and family test - England only
The friends and family test (FFT) is an important feedback tool that supports the fundamental principle that people who use NHS services should have the opportunity to provide feedback on their experience.
Primary dental service providers will need…
Universal Credit: Help your patients avoid costly mistakes
The NHS Business Services Authority is responsible for verifying claims for free NHS prescriptions and dental treatment. If a patient can’t prove their entitlement, they are required to pay a penalty charge of up to £100 – as well as the original…
Band 3 Inlay Claiming
The NHSBSA carried out an analysis of FP17 submissions relating to Band 3 Inlay treatment delivered in the 2017/18 financial year and identified an unusual distribution of Inlay claiming nationally.
The majority of contracts submit few or no Band 3…
Register for your NHSmail account
NHSmail is the national secure email service for health and social care.
NHSmail accounts are being rolled out to all dental practitioners delivering NHS and private dental services in England. Accounts are provided free of charge and will enable…