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Our purpose and what we do
NHSBSA Provider Assurance is a service commissioned by NHS Improvement and Welsh Government. We support stakeholders and providers ensuring their legal and regulatory responsibilities are met regarding the management of commissioned primary care…
Accessibility statement for NHSBSA HR Shared Services Knowledge Base Website and associated Contact Us page
This accessibility statement applies to the NHSBSA HR Shared Services Knowledge base website and associated Contact us webpage.
This website is run by the NHS Business Services Authority (NHSBSA). We want as many people as possible to be able to…
Accessibility statement for the NHSBSA Knowledge Base Website and associated Contact Us page
This accessibility statement applies to the NHSBSA Knowledge base website and associated Contact us webpage.
This website is run by the NHS Business Services Authority (NHSBSA). We want as many people as possible to be able to use this website. For…
NHSBSA to streamline pharmacy claims process with updated digital portal
The NHS Business Services Authority (NHSBSA) is rolling out key updates to its Manage Your Service (MYS) Pharmacy portal on Thursday 21 August 2025. The planned updates will make it easier for pharmacy contractors across England to submit and manage…
Reasons for overpayment
Overpayment of an NHS Pension can happen for a few reasons. For example, if your pension has been revised or if you're a:surviving spouse or partnerchild dependantre-employed pensionerSurviving spouse or partnerThere may have been an…
Guide to the underlying data
Presentation of the data
As part of our commitment to open data, the NHSBSA publishes the underlying data of the Innovation Scorecard publication in a series of comma-separated variable (csv) files.
The data has been released in csv files as these…
Apply for a refund
If you become entitled to help with NHS health costs after you paid for treatment, you might be able to claim a refund.You must claim a refund within 3 months of the date you paid the charge or had a sight test.Prescription refundsAsk…
NHS England Dental Quality Improvement (QI) 2026/27
NHS England has launched a three year Quality Improvement (QI) programme designed to support ongoing improvements in NHS dental care. Participation is voluntary.Eligible practices must complete a sign‑up eForm in Compass. NHSBSA is collecting this…
Keep your operating system and web browser up to date
We recommend that your dental practice uses an operating system and web browser that are in support and that you continue to keep both up to date. This reduces the risk of security vulnerabilities.If you are using software that is out of…
Medical exemption certificate privacy notice
The NHS Business Services Authority is responsible for this service.
We will use the information your GP practice gave us to process your application.
Why we process your information
By law, we must process this information to be able to…