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Family benefits and life assurance
We have information to help you understand what you need to do when a member dies.
When a member dies
Death in membership
Read our factsheet to find out what to do if a member dies while working for the NHS:
Death in membership - useful…
COVID-19 Contingency Planning for employers
A message from Chris Dawson, Head of Service, NHS Pensions:
We understand that the current situation around COVID-19 continues to cause significant concern and uncertainty. I wanted to reassure you that at NHS Pensions we have taken, and continue…
February 2021 update on government changes to public service pension schemes
The Court of Appeal ruling on 'protection', known as the McCloud Judgment
In 2015 the government made changes to reform the majority of public service pension schemes. These reforms did not apply to members within 10 years of their normal pension…
Useful information for pensioners
P60s and Advice of Payments
P60s and Advice of Payments (AOPs) will typically arrive by the end of May. These will be sent in batches with the 2025 Pensioner newsletter.
Only contact us if you have not received your pack by 1 June 2025.
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Divorce or dissolution of a civil partnership
The value of pension benefits can be taken into account in a divorce settlement.
If a member is getting divorced, they may be asked to obtain a cash equivalent transfer value of their pension benefits.
If they do, they will ask you to complete the…
Change your personal details
It’s important you keep your personal details up to date with your employer.
Personal details include:
name
address
email address
telephone number
gender
If you’re not currently employed by the NHS, contact us to update your details.…
Contact NHS Pensions - pensioners
If you have any questions about your NHS Pension, you can contact us by:
Telephone: 0345 121 2522
Outside the UK: +44 191 283 0303
Monday to Friday, 8am to 6pmFind out about call charges
Email: nhsbsa.pensionsmember@nhsbsa.nhs.uk
X (formerly…
Payment of pensions after opting out of the NHS Pension Scheme
When a member opts out of the pension scheme (either exit code 16) and carries on working in a non-pensionable capacity, we need to ensure that the correct payable date is used when the member applies for their pension.
Deferred members must submit…
Leaving or taking a break from the scheme
There are a number of ways you can leave or take a break from the scheme.
Watch our video for help to understand what you would be giving up if you decide to opt out:
Download the video transcript (PDF: 146KB…
Retirement
Before you start
You should read:
our final pay controls webpage
final pay controls and employer charge factsheet (PDF: 162KB) (for 1995 Section officer members)
GAD - final pay control factors and guidance (PDF: 153KB)
GAD - Revised final…