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Document Management System (DMS)
This service is offered as an optional extra to Employee Records Management, or as a standalone service.
Storage of paper files can be difficult and hosting electronic documents locally can have capacity limitations. Our DMS solution makes sure…
Recruitment Services
We offer an end-to-end recruitment process on your behalf – from authorisation to appointment.
Our system interfaces fully with NHS Jobs and other job websites and offers a microsite which you can access from a range of devices. The system provides…
Roles within the Optimisation team
Head of Workforce Optimisation
The Head of Workforce Optimisation’s role is to plan, strategically carry out and evaluate the effects of a number of programmes and projects that aim to improve the way people work together.
Performance Manager
The…
Records Management
This service manages the employee lifecycle from starting to leaving. Using the Electronic Staff Record (ESR) system, we maintain accurate employee records and process all employment-related changes on your behalf.
New starter administration
ESR…
Learning Solutions
We can help you to set up learning content for your organisation, putting bespoke modules on to the Electronic Staff Record (ESR) system as well as national e-learning content, and statutory and mandatory training.
We can also work with your…
Electronic Staff Record (ESR)
The Electronic Staff Record (ESR) is a workforce system commissioned by the Department of Health and Social Care that NHS organisations are entitled to use free of charge. ESR is used by all NHS Trusts and Health Boards in England and Wales and…
HR Shared Services (HRSS)
We are the centre of expertise for the NHS, delivering a comprehensive range of end-to-end HR Shared Services to NHS organisations. With our continuous drive to improve efficiency and delivery standards, we believe our solutions are the leanest and…
Refreshed ESR exit questionnaire launching soon
NHS England and NHS Improvement, NHS Wales and NHSBSA have been working closely together to make improvements to the ESR exit questions. From October 2021 the ESR exit questionnaire will be updated with a new set of questions drawing on themes from…
ESR Transformation Programme Stakeholder Engagement Privacy Notice
This version: Date: October 2024 - Version: 2.0
We want to keep you informed of the Electronic Staff Record (ESR) Transformation Programme (Future NHS workforce solution Transformation Programme), referenced as the ‘programme’ hereafter, and…
Workforce Optimisation
The Optimisation Team are a service within the NHS Business Service Authority who offer tailored support to NHS organisations and services to help get the best out of their workforce services and systems.
We help improve and change services to make…