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You can find all of our policies and procedures here. Acceptable use policy (PDF: 141KB)Appeal Policy (PDF: 265KB)Business continuity management policy (PDF: 138KB)Data handling and storage policy (PDF: 198KB)Data protection and confidentiality…

FP10 prescriptions are purchased by NHS organisations including Hospital Trusts, and are distributed free of charge to medical and non medical prescribers, NHS dentists and other organisations as required. Xerox (UK) Ltd supply our national…

This website is run by the NHS Business Services Authority (NHSBSA). We want as many people as possible to be able to use this website. For example, that means you should be able to: change colours, contrast levels and fonts using browser or…

NHS Recruitment Services The Workforce Optimisation Team supports NHS Recruitment Services by improving recruitment platforms and services. We began by helping over 7,500 organisations move to the new NHS Jobs system. This included running…

Head of Workforce Optimisation The Head of Workforce Optimisation’s role is to plan, strategically carry out and evaluate the effects of a number of programmes and projects that aim to improve the way people work together. Performance Manager The…

The Optimisation Team are a service within the NHS Business Service Authority who offer tailored support to NHS organisations and services to help get the best out of their workforce services and systems. We help improve and change services to make…

Published 5 June 2025. Publication Prescription Cost Analysis England 2024/25 - statistical summary narrative (HTML) Summary Prescription Cost Analysis (PCA) provides details of the costs and volumes of all prescriptions dispensed in the…

Prescription Cost Analysis (PCA) is an accredited official statistic release. It provides details of the number of items and the Net Ingredient Cost (NIC) of all prescriptions dispensed in the community in England. As well as the annual PCA…

The ePACT2 system is available only to those users who have registered to access. Prospective users must choose the relevant access required from the selection available below. It is important that users read the information and requirements before…

This accessibility statement applies to the Healthy Start website. The website allows users to find out information about the Get help to buy food and milk (Healthy Start) service. This website is run by the NHS Business Services Authority. We want…