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This page was last reviewed and updated 26 March 2021. Feedback We asked We invited feedback on our proposed plans to make changes to the underlying methodology used in the Prescription Cost Analysis (PCA) – England National Statistics…

We’re aware that some providers have raised queries about data for January activity. Due to a data processing issue, some January activity is currently missing from the data received by the Manage Your Service (MYS) portal. We believe this issue is…

We suspended several steps in the data escalation process whilst we dealt with COVID-19 as we felt from an employer's and a Pension Team perspective, we all made significant adjustment to ways of working. The timeframes were lapsed and we stopped…

ePACT2 webinars We offer a free webinar training service to all ePACT2 users. You can book onto these sessions as many times as you need. Our webinar sessions are one hour long and we offer 3 different types of sessions.   Use the booking form to…

If you get an NHS pension, it’s very important that you let us know straight away if your personal details, bank details or circumstances change. If you have a change of circumstances and don’t tell us, this could result in suspension of your…

If you pay for NHS prescribed HRT medicine 3 or more times in 12 months, an HRT PPC could save you money. Each item on an NHS prescription usually costs £9.90. You can buy an HRT PPC for a one-off payment of £19.80 (the cost of two single items).…

If you're a midwife, practice nurse, or health visitor you can register online to issue maternity exemption certificates. Mothers will get their digital exemption certificate straight away if they give you an email address. To register online you'…

You can contact us online, or by phone or post. We are open Monday to Friday from 8am to 6pm. For payments, Drug Tariff, prescription endorsement, prescription searches and sorting and submission You can contact us by:  Webform: https://faq.…

Queries If you have any questions about NHS Pensions, contact us by: Telephone: 0300 330 1346 Outside UK: +44 191 283 8918 Monday to Friday, 8am to 6pmFind out about call charges Email: nhsbsa.pensionsmember@nhsbsa.nhs.uk Facebook: direct…

On 28 February 2022 HMRC published new guidance for public service scheme members with enhanced or fixed protection. Lifetime allowance is the total benefits you can build up from all registered pension schemes without incurring a tax charge. Since…