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Media enquiries
Visit our Newsroom website for information on our:
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Media enquiry contact details
These contact details are for press and media enquiries only. For all other enquiries,…
Pension scams
Jump to:Pensions scamsPension scams can be hard to spot, and anyone can be targeted. According to the 2023 Crime Survey for England and Wales, 1 in 17 adults experienced fraud in a single year.What scammers may doScammers often seem friendly and…
Dental Contract Reform in Wales
Welsh Government have implemented a new NHS dental contract for the first time in more than 20 years, with reforms taking effect from 1 April 2026. These changes are aimed at improving access, fairness, and quality of NHS dental care in Wales by…
Employee section
Depending on your circumstances, you’ll receive either a Total Reward Statement (TRS) or an Annual Benefit Statement (ABS) each year.If you receive a TRS, this includes an ABS which you can find by selecting the ‘NHS Pension’ tab.To find out more…
Contact ESR
You can contact the ESR team by email at [email protected]
You can contact your Regional NHS ESR Team for advice and guidance about maximising your use of ESR. Visit the ESR Hub to find out more.
NHS Prescription Services
NHS Prescription Services calculates the remuneration and reimbursement due to dispensing contractors across England.Visit our NHS prescription charges section for information on prescription prepayment certificates, who gets free prescriptions and…
Final call to submit your annual GOS complaints return
If you’re a General Ophthalmic Services contractor operating in England, you must submit your annual GOS complaints return before 11:59pm on Friday 3 September.
Under General Ophthalmic Services Regulations 2008, you’re required…
Community Pharmacy Assurance Framework (CPAF)
BackgroundNHS England and delegated Integrated Care Boards (ICBs) monitor:the provision of essential and advanced servicespharmacy contractors’ compliance, using the CPAF with the terms of the community pharmacy contractual framework (CPCF)…
Matt Hancock visits the NHS Business Services Authority
The Secretary of State for Health and Social Care, Matt Hancock, visited the NHS Business Services Authority (NHSBSA) in Newcastle, as the organisation who will have responsibility for administering the new nursing support payments which are being…
About ESR
ESR provides an integrated hire to retire workforce management solution for the NHS in England and Wales.
NHS employers can use ESR to help with:
workforce supply
talent management
safety and compliance
retention strategy
improving…