Community Pharmacy Assurance Framework (CPAF)

The CPAF screening questionnaire is now open (1 July 2025) and available to complete in the MYS portal until 11:59pm on Thursday 31 July 2025.

Community pharmacies in England are asked to complete a screening questionnaire as part of the CPAF process.

The results of the questionnaire and other information will be used by NHS England ICBs to identify which pharmacies should be:

• considered for a contract monitoring visit
• asked to complete the full CPAF questionnaire

You have been sent and email about the CPAF questionnaire and can access it through the MYS portal.

You can use this example CPAF questionnaire (PDF: 256 KB):

• as a training tool
• to allow continuous monitoring of compliance against the community pharmacy contract

You cannot use this example questionnaire to make your submission - this must be done via MYS.

The CPAF full questionnaire is now closed.

The CPAF full questionnaire was available to complete from Tuesday 1 October 2024 until 11:59pm on Thursday 31 October 2024.

Community pharmacies in England were asked to complete a screening questionnaire in July 2024 as part of the CPAF process.

The results of the questionnaire and other information have been used by NHS England ICBs. This was to identify which pharmacies should be:

• considered for a contract monitoring visit
• asked to complete the full CPAF questionnaire

The CPAF questionnaire (PDF: 631KB) can be used:

• as a training tool
• to allow continuous monitoring of compliance against the community pharmacy contract

This is a PDF version and cannot be submitted.

The 2024/25 CPAF screening questionnaire is now closed. No further submissions will be accepted this year.

View a copy of the CPAF Screening Questionnaire 2024/25 (PDF: 124KB).

The CPAF full questionnaire is now closed.

The CPAF full questionnaire was available to complete from Monday 6 November 2023 until 11:59pm on Saturday 2 December 2023.

Community pharmacies in England were asked to complete a screening questionnaire in July 2023 as part of the CPAF process.

The results of the questionnaire and other information have been used by NHS England ICBs. This was to identify which pharmacies should be:

• considered for a contract monitoring visit.
• asked to complete the full CPAF questionnaire.

The CPAF questionnaire (PDF: 296KB) can be used:

• as a training tool
• to allow continuous monitoring of compliance against the community pharmacy contract.

This is a PDF version and cannot be submitted.

The CPAF screening questionnaire is now closed.

The CPAF full questionnaire is now closed.

The CPAF full questionnaire was available to complete from Monday 7 November 2022 until 11:59pm on Sunday 4 December 2022.

Community pharmacies in England were asked to complete a screening questionnaire in July and August 2022 as part of the CPAF process.

The results of the questionnaire and other information have been used by NHS England ICBs. This was to identify which pharmacies should be:

• considered for a contract monitoring visit
• asked to complete the full CPAF questionnaire

The CPAF questionnaire (PDF: 370KB) can be used:

• as a training tool
• to allow continuous monitoring of compliance against the community pharmacy contract.

This is a PDF version and cannot be submitted.

The CPAF screening questionnaire was available to complete between Monday 18 July 2022 until 11:59pm on Wednesday 31 August 2022. It is now closed and no further submissions will be accepted.

A copy of the CPAF 2022 questionnaire (PDF: 270KB) is available to use as a training tool or to allow continuous monitoring of compliance against the community pharmacy contract.

The CPAF full questionnaire is now closed.

Community pharmacies in England were asked to complete a screening questionnaire in July 2021 as part of the CPAF process.

The results of the questionnaire and other information have been used by NHS England STPs. This was to identify which pharmacies should be:

• considered for a contract monitoring visit
• asked to complete the full CPAF questionnaire

The CPAF questionnaire can be used:

• as a training tool
• to allow continuous monitoring of compliance against the community pharmacy contract. 

CPAF questionnaire (ZIP file: 19.9MB)

This ZIP file includes the CPAF questionnaire (PDF: 19.9MB).

This is a PDF version and cannot be submitted.

The 2021/22 CPAF screening questionnaire is now closed.  No further submissions will be accepted this year.

A copy of the 2021 questionnaire is available for use as a training tool or to allow continuous monitoring of compliance against the community pharmacy contract. This version cannot be submitted.

Community Pharmacies across England were asked to complete an initial screening questionnaire in June 2019 as part of the CPAF process.

The results of this screening questionnaire along with other locally held information has been used by NHS England Local Teams to identify which pharmacies should be considered for a contract monitoring visit and asked to complete the full CPAF questionnaire.

A copy of the full CPAF questionnaire (PDF: 236KB) is available for use as a training tool or to allow continuous monitoring of compliance against the community pharmacy contract.  Note that this is a PDF version and cannot be submitted.

The 2019/20 CPAF screening questionnaire is now closed.  No further submissions will be accepted this year.

A copy of the 2019 questionnaire is available to view. This is a PDF version and cannot be submitted.

CPAF screening questionnaire responses are available to view online through our Information Services Portal.

Community Pharmacies across England were asked to complete an initial screening questionnaire in June 2018 as part of the CPAF. 

The results of this screening questionnaire along with other locally held information has been used by NHS England Local Teams to identify which pharmacies should be considered for a contract monitoring visit and asked to complete the full CPAF questionnaire.

The process available here describes 2 parts:

1. Follow up visits to a selection of pharmacies to validate the answers given in the screening questionnaire
2. Consideration and process to be followed to identify those pharmacies where a comprehensive contract monitoring visit is required

It is anticipated that a total of 1-3% of pharmacies in a region will be visited throughout the course of the year. 

This will include those visited to validate their self-assessments and those who are visited following the completion of the full CPAF questionnaire.

A copy of the full CPAF pre-visit questionnaire (PDF: 235KB) is available for use as a training tool or to allow continuous monitoring of compliance against the community pharmacy contract. 

This is a PDF version and cannot be submitted.

The 2018/19 CPAF screening questionnaire is now closed. No further submissions will be accepted for this year.

A copy of the 2018/19 CPAF screening questionnaire is available to use as a training tool or to allow continuous monitoring of compliance against the community pharmacy contract. This is a PDF version and cannot be submitted.

The CPAF screening questionnaire responses are available to view online through our Information Services Portal.

An initial screening questionnaire went out to pharmacists in June 2017. This was part of the Community Pharmacy Assurance Framework.

NHS England uses the results of this questionnaire, along with other locally held information. This information identifies which pharmacies should be considered for a contract monitoring visit.

These pharmacies were then asked to complete the full CPAF questionnaire.

The process has 2 parts:

1. Follow up visits to a selection of pharmacies, to confirm the answers given in their screening questionnaires
2. Following the process to consider which pharmacies need a comprehensive contract monitoring visit

CPAF process 2017/18 (Word: 40KB)

What to expect

It's estimated a total of 1-3% of pharmacies in a region will be visited throughout the year. This will include pharmacies visited:

• to confirm their self-assessments
• following the completion of the full CPAF Questionnaire

A copy of the Full CPAF questionnaire 2017 (PDF: 240KB) is available.

You can use this as a training tool or to allow continuous monitoring of compliance against the community pharmacy contract. You cannot submit the PDF version.

The CPAF screening questionnaire closed on Sunday 9 July 2017. No further submissions will be accepted for this year.

A copy of the 2017 screening questionnaire (PDF: 49KB) is available.

You can use this as a training tool or to allow continuous monitoring of compliance against the community pharmacy contract.

The full CPAF questionnaire is now closed. Reports are available on pharmacy contractors who who completed the full CPAF questionnaire.

If you're registered for the our Information Services Portal, you can access your individual report.

If you have not registered for the Information Services Portal and you want to view the reports, contact us.

A copy of the full CPAF questionnaire 2016 (PDF: 233KB) is available.

You can use this as a training tool or to allow continuous monitoring of compliance against the community pharmacy contract.

The CPAF screening questionnaire closed on Sunday 3 July 2016. No further submissions will be accepted for this year.

A copy of the 2016 screening questionnaire (PDF: 53KB) is available.

You can use this as a training tool or to allow continuous monitoring of compliance against the community pharmacy contract.

You can access reports containing the 2016 to 2017 CPAF screening questionnaire responses on the our Information Services Portal.

These reports provide a summary of the responses submitted by your pharmacy.

If you're registered for the our Information Services Portal, you can access your individual summary report.

If you have not registered for the Information Services Portal and you want to view the reports, contact us.

We have a quick start guide to accessing and downloading CPAF reports via Information Services Portal (Word: 358KB) available.