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Help and support
We provide support to our customers by email. If you'd prefer us to respond on Microsoft Teams or by phone, state this at the beginning of your message when you make your enquiry.Our support team is available Monday to Friday, from 8am to 4pm. …
Useful information
Your NHS Pension records are updated annually by your NHS employer. This allows us to provide you with a new Annual Benefits Statement (ABS), so that you can see how your pension pot is increasing and what benefits you may claim at your Normal…
Primary care services for integrated care boards
The NHS Business Services Authority (NHSBSA) provides a wide range of services to NHS commissioners. Watch our video to find out more.
Our Primary Care ServicesThese are the national services we provide on…
Financial and support services
Financial SupportIf you live in the UK, payments from the England Infected Blood Support Scheme (EIBSS) will not affect your tax and benefits.Income TaxAny lump sum or regular payments from the scheme, such as annual payments or income top-up…
Requesting eRD data and reports
Our GP Assurance team works with prescribers and dispensers to help you get more from electronic repeat dispensing (eRD).We have a number of reports available, as well as a utilisation dashboard. We can also send you a list of NHS numbers for…
Member events
Join our online events to learn more about your NHS Pension and how the NHS Pension Scheme works. We have events planned throughout the year to help you:understand what the NHS Pension Scheme isfind out about your Total Reward Statement and…
Office for Statistics Regulation Assessment
This page was last reviewed and updated on 26 October 2022.
Several of our publications hold National Statistics status. National Statistics status means that a publication meets the highest standards of trustworthiness, quality, and public…
Prescription Costs in Hospitals and the Community (PCHC) consultation
This page was last reviewed and updated on 13 April 2022.
Feedback
We asked
We invited feedback on the changes made to the Prescribing Costs in Hospitals and the Community Official Statistics publication, including the change of …
Pay
Information about how your pay is used to calculate your benefits.
Officer pension statement
In the 1995/2008 Scheme, we calculate your benefits for the NHS Pensions Scheme:
using your ‘final year’s pensionable pay’ for the 1995 Section…
HC2 certificates (full help with health costs)
If you apply to the NHS Low Income Scheme and receive an HC2 certificate for full help with health costs, you’re entitled to:free NHS prescriptionsfree NHS dental treatmentfree NHS sight testshelp with the cost of glasses or contact lenseshelp with…