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Registered Retailers of Healthy Start paper vouchers privacy notice
From 1 November 2021 the NHS Business Services Authority is responsible for the Healthy Start Scheme.
Why we process your information
We may use the information you gave when you claimed reimbursement of Healthy Start vouchers to:
pay you the…
Lawful basis for processing
We are required by law to process your information. You can view the lawful basis for each of our services.
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Coronavirus (COVID-19)
We are required by law to process your personal data under:
the Coronavirus Act 2020: Section 9…
Information Rights Requester privacy notice
We will use your information to:
confirm your identity (this is not normally applicable for Freedom of Information requests)
contact you about your request
answer your request
monitor the resource impact of your request
help plan and make…
NHS Tax Credits privacy notice
HM Revenue and Customs (HMRC) determine who is eligible for NHS Tax Credit exemptions. They share this information with the NHS Business Services Authority. We’ll use the information to manage the NHS Tax Credit Service for the UK.
Why we process…
Unofficial UK GHIC and UK EHIC website survey privacy notice
If you have used an unofficial website to apply for a UK European Health Insurance Card (EHIC) or UK Global Health Insurance Card (GHIC), you can complete a quick online survey to help us gather information.
Why we process your information
The NHS…
Privacy notice: Check if you have an NHS exemption
The NHS Business Services Authority is responsible for this online service.
To check if we have your details on our records, we will ask you to enter your:
name
date of birth
postcode
We will use the information you enter to tell you if:…
Freedom to Speak Up – Raising Concerns (Whistleblowing)
This policy applies to anyone who works (or has worked) in the NHSBSA, or for an independent organisation that provides NHSBSA services. This includes agency workers, temporary workers, students, and volunteers. Policy and contact details are…
Closed Circuit Television (CCTV) privacy notice
The NHS Business Services Authority (NHSBSA) is responsible for this service.
Why we process your information
We may record CCTV images of people entering, approaching, entering or passing our buildings to:
help staff and visitors feel safer…
Use of artificial intelligence in telephone calls privacy notice
The NHS Business Services Authority (NHSBSA) is responsible for this service.
Why we process your information
We may use Amazon Connect when you call our Customer Contact Centre. This helps us improve how your call is handled, by:
quickly…
Responding to Your Penalty Charge Notice
The NHS Business Services Authority (NHSBSA) is responsible for this online service.
To check if we have your details, we will ask you to enter your:
letter reference number
date of birth
postcode as shown on your letter
If there is a…