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Student Services
If you're an eligible pre-registration student studying on a healthcare, medical, dental or social work course, you may be able to get support with student finance. Visit our student services website to find out what you're entitled to and how to…
Workforce Optimisation
The Optimisation Team are a service within the NHS Business Service Authority who offer tailored support to NHS organisations and services to help get the best out of their workforce services and systems.
We help improve and change services to make…
NHS Jobs
We manage and develop NHS Jobs. This is the official online recruitment service for the NHS in England and Wales, and the biggest marketplace for health jobs in the UK. Our vision is to help employers get the right people into the right NHS roles…
NHSBSA Workforce Services
NHSBSA Workforce Services provide platforms and services which support our NHS people, including:
NHS Jobs
ESR
NHS Pensions
HR Shared Services
Student Services
Our vision
To support effective recruitment, retention and workforce planning…
Electronic Staff Record (ESR)
The Electronic Staff Record (ESR) is a payroll database system commissioned by the Department of Health and Social Care that NHS organisations are entitled to use free of charge. ESR is currently used by 99% of NHS Trusts and manages the payroll for…
NHS Pensions
We administer the NHS Pension scheme on behalf of the Department of Health and Social Care. As the largest centrally administrated pension scheme in Europe, it has 3.4 million members across England and Wales and makes payments to NHS pensioners of…
Examples of our work
NHS Recruitment Services
The Workforce Optimisation Team supports NHS Recruitment Services by improving recruitment platforms and services. We began by helping over 7,500 organisations move to the new NHS Jobs system. This included running…
Learning Solutions
We can help you to set up learning content for your organisation, putting bespoke modules on to the Electronic Staff Record (ESR) system as well as national e-learning content, and statutory and mandatory training.
We can also work with your…
Roles within the Optimisation team
Head of Workforce Optimisation
The Head of Workforce Optimisation’s role is to plan, strategically carry out and evaluate the effects of a number of programmes and projects that aim to improve the way people work together.
Performance Manager
The…
Future NHS Workforce Solution Transformation Programme
The NHS Business Services Authority (NHSBSA) is leading an NHS-led transformation programme to identify and deliver the Future NHS Workforce Solution. The solution will build on the success of the current Electronic Staff Record (ESR) system in…