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Contact NHS Pensions - pensioners
If you have any questions about your NHS Pension, you can contact us by:
Telephone: 0345 121 2522
Outside the UK: +44 191 283 0303
Monday to Friday, 8am to 6pmFind out about call charges
Email: nhsbsa.pensionsmember@nhsbsa.nhs.uk
X (formerly…
Joiners
Use the Scheme Identifier to help you identify which Section or Scheme an employee should be in.
What you need to do
Read the employer guide to joiners and eligibility (PDF: 537KB)
Read the new joiner factsheet (PDF: 347KB) for instructions on…
Transferring in
Time limits
Time limits apply to all transfer applications, including a transfer of additional voluntary contributions to one of our Money Purchase Additional Voluntary Contributions providers.
If an employee is not a member of the main Scheme,…
Stakeholder Engagement Team
Our team is here to help employers administer the NHS Pension Scheme and can help with any queries you may have.
Our purpose is to:
engage and educate employers and members
escalate any issues
act as the voice of employers
ensure…
Improving your year-end data processing
The accurate and timely updating of NHS Pension records reduces data cleanse effort and ensures up to date information is reflected in Total Reward Statements, Annual Benefit Statements and Annual Allowance Statements. Taking action now to clear…
The public service pensions remedy – McCloud
Every Public Service Pension Scheme is working through significant complexity to put in place the Public Service Pensions Remedy for all affected members
As the largest Scheme, the NHS Pension Scheme has made substantial progress towards…
Membership of the NHS Pension Scheme
There are 2 NHS Pension schemes. There's the 1995 / 2008 Scheme and the 2015 Scheme.
From 1 April 2022, all new and active members of the NHS Pension Scheme are members of the 2015 Scheme.
Watch our video to understand about the NHS Pension Scheme…
Employer events
The NHS Pensions Stakeholder Engagement team support employers with their administration responsibilities for the Scheme and can help with any queries you may have.
We organise events, courses and training for Scheme employers including:
basic…
Pension Awareness 2023: Getting started
Pension Awareness Week is all about helping to raise awareness of the importance of pensions. Throughout the week we’ll be sharing information on the NHS Pension Scheme, what it is and why it’s so valuable.
If you’ve just recently joined the NHS…
Change your personal details
It’s important you keep your personal details up to date with your employer.
Personal details include:
name
address
email address
telephone number
gender
If you’re not currently employed by the NHS, contact us to update your details.…