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Electronic Staff Record (ESR)
Information and guides to help you use the Electronic Staff Record.
ESR best working practice guide (PDF: 122KB)
For information on how to ESR works for NHS Pensions and feeds data to and from POL via the interface, refer to the Pensions section…
Contact NHS Pensions - members
Queries
If you have any questions about NHS Pensions, contact us by:
Telephone: 0300 330 1346
Outside UK: +44 191 283 8918
Monday to Friday, 8am to 6pmFind out about call charges
Email: nhsbsa.pensionsmember@nhsbsa.nhs.uk
Facebook: direct…
Department of Health and Social Care launches consultation on proposed continuation of retire and return easements
The Department of Health and Social Care has announced a consultation on proposals to extend retire and return easements to 31 October 2022 via temporary amendments to NHS Pension Scheme regulations.
What is included in the consultation
The…
Contact NHS Pensions - pensioners
If you have any questions about your NHS Pension, you can contact us by:
Telephone: 0345 121 2522
Outside the UK: +44 191 283 0303
Monday to Friday, 8am to 6pmFind out about call charges
Email: nhsbsa.pensionsmember@nhsbsa.nhs.uk
X (formerly…
Joiners
Use the Scheme Identifier to help you identify which Section or Scheme an employee should be in.
What you need to do
Read the employer guide to joiners and eligibility (PDF: 537KB)
Read the new joiner factsheet (PDF: 347KB) for instructions on…
Transferring in
Time limits
Time limits apply to all transfer applications, including a transfer of additional voluntary contributions to one of our Money Purchase Additional Voluntary Contributions providers.
If an employee is not a member of the main Scheme,…
Stakeholder Engagement Team
Our team is here to help employers administer the NHS Pension Scheme and can help with any queries you may have.
Our purpose is to:
engage and educate employers and members
escalate any issues
act as the voice of employers
ensure…
Improving your year-end data processing
The accurate and timely updating of NHS Pension records reduces data cleanse effort and ensures up to date information is reflected in Total Reward Statements, Annual Benefit Statements and Annual Allowance Statements. Taking action now to clear…
The public service pensions remedy – McCloud
Every Public Service Pension Scheme is working through significant complexity to put in place the Public Service Pensions Remedy for all affected members
As the largest Scheme, the NHS Pension Scheme has made substantial progress towards…
Membership of the NHS Pension Scheme
There are 2 NHS Pension schemes. There's the 1995 / 2008 Scheme and the 2015 Scheme.
From 1 April 2022, all new and active members of the NHS Pension Scheme are members of the 2015 Scheme.
Watch our video to understand about the NHS Pension Scheme…