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STPs

Authorised signatories within STPs, or an agency representing the STP, must inform NHS Prescription Services of additions/deletions or changes to:

  • NHS & Private CD Pharmacy Contractors
  • Private CD Prescribers
  • Health and Justice Services, including their prescribers

You must notify us of additions, deletions and changes to organisational and prescriber data by emailing notification forms to nhsbsa.prescriptioninformation@nhs.net

Accepting notifications

We only accept notifications submitted by authorised signatories. The senior authorised signatory within the STP is responsible for adding, deleting or making changes to other signatories. Notifications sent by individuals who are not nominated authorised signatories for the STP will not be accepted.

Find out more about our authorised signatory process.

Queries

If we have any queries, we’ll email the original sender of the notification. We can't make a change to our systems until we receive a satisfactory response to the query.  More complex queries can be discussed by telephone, but must always be followed up with written confirmation of the action agreed.

For further information, you can contact us by:
Telephone: 0191 203 5112
Email: nhsbsa.prescriptioninformation@nhs.net
Business hours are 8am-4pm.

Changing data

If you need to change any organisational or prescriber data held by NHS Prescription Services for your organisation, please contact an authorised signatory within the STP who will be able to submit this on your behalf.

If the STP does not supply information to NHS Prescription Services in a timely manner, prescription costs may be attributed to the incorrect practice/cost centre.

Notify us about changes

Find the most up to date information and forms relevant to your organisation or prescriber type.

NHS Pharmacy Contractors

New NHS Pharmacy Contractor

Download and complete the NHS Pharmacy Contractor form (Excel: 62KB)

When a new NHS Pharmacy contractor code has been requested, the authorised signatory will be notified of the new code by email.

Make sure that you follow the guidance about completing banking and correspondence information at the bottom of this page.

If the new NHS Pharmacy contractor also requires a Private CD dispensing contractor code to enable them to submit any private CD prescriptions they’ve dispensed, refer to the guidance for Private CD Pharmacy Contractors.

Change of ownership of NHS Pharmacy contractor

Download and complete the change of ownership of NHS pharmacy contractor form (Excel: 107KB)

If a change of ownership occurs where a company has bought a business on a non debts and liabilities basis, NHS Prescription Services will issue a new contractor code.

Where a change of ownership results in a NHS Pharmacy contractor code being issued, the authorised signatory will be notified of the new code by email. Additionally, where the previous owner held a Private CD Pharmacy Contractor Code, NHS Prescription Services will issue a new Private CD Prescriber code to the new owner. The new code will also be notified to the authorised signatory by email.

Make sure that you follow the guidance about completing banking and correspondence information at the bottom of this page.

If a change of ownership occurs and the contractor completely buys out another company including debts, liabilities and/or access to bank account, NHS Prescription Services will not issue a new contractor code. This includes any relevant Private CD Pharmacy Contractor code.

Closure of NHS Pharmacy Contractor

Closure of NHS Pharmacy Contractor (Excel: 52KB)

Change of NHS Pharmacy Contractor details

Change of NHS Pharmacy Contractor details (Excel: 111KB)

Private Controlled Drug (CD) dispensing contractors

A new Private CD dispensing contractor code will be issued when:

  • a new Private Pharmacy has opened
  • an  NHS Pharmacy contractor is required to dispense Private CD Prescriptions
  • a change of ownership of an NHS Pharmacy contractor has resulted in a new code being issued - where the previous owner held a Private CD Pharmacy code, a replacement code will be automatically allocated to the new owner
  • A dispensing doctor contractor needs to dispense private CD prescriptions

Where a new Private CD dispensing contractor code has been requested, the authorised signatory will be notified of the new code by email.

Private CD Pharmacy Contractor (Word: 118KB)Private CD Dispensing Doctor (Word: 160KB)​​​​​​

Private Controlled Drug (CD) prescribers

Appliance contractors

New NHS Appliance Contractor

New NHS Appliance Contractor (Excel: 95KB)

When a new NHS Appliance contractor code has been requested, the authorised signatory will be notified of the new code by email.

Make sure that you follow the guidance about completing banking and correspondence information at the bottom of this page.

Change of Ownership of NHS Appliance Contractor

Change of ownership of NHS Appliance Contractor (Excel: 119KB)

If a change of ownership occurs where a company has bought a business on a non debts and liabilities basis, NHS Prescription Services will issue a new contractor code.

Where a change of ownership results in a NHS Appliance contractor code being issued, the authorised signatory will be notified of the new code by email.

Make sure that you follow the guidance about completing banking and correspondence information at the bottom of this page.

If a change of ownership occurs and the contractor completely buys out another company including debts, liabilities and/or access to bank account, NHS Prescription Services will not issue a new contractor code.

Closure of NHS Appliance Contractor

Closure of NHS Appliance Contractor (Word: 291KB)

Change of NHS Appliance Contractor details

Change of NHS Appliance Contractor details (Excel: 102KB)​​​​

Health and Justice Services

Please note that the first line of address or any applicable generic spurious code names must contain the initials 'HMP'. This makes sure that the patient does not have to pay a prescription charge when they present an FP10 or FP10 (MDA) prescription for dispensing.

To request a new Health and Justice Service, please complete the following form:

New Health and Justice cost centre (Excel: 44KB)

To update cost centre details:

Change of Cost Centre Details (Word: 308KB)Closure of a cost centre (Word: 149KB)

To update medical Prescribers within the service:

Doctor joining a cost centre (Word: 302KB)Doctor Leaving a cost centre (Word: 152KB)Change of Doctor details (Word: 312KB)

GPs are issued with a doctor’s index number (DIN), which is used as their prescribing code on prescriptions.

To request a GP Prescribing Code or Doctors Index Number (DIN) please complete the DI7 request form (Excel: 53 KB)

Spurious codes

Spurious GP codes are used for a variety of reasons, including:

  • a locum doctor working in a practice where the GP has resigned (normally single-handed practices)
  • as a generic prescriber code for more than one doctor to use within a specialist cost centre, for example: Health and Justice Service, where prescribing data is not required at individual prescriber level
  • As an additional prescribing code for a doctor working in more than one practice/cost centre, in order to monitor prescribing in each practice/cost centre.

Spurious code request (Word: 300KB)Spurious code leaving a GP Practice or Cost Centre (Word:302KB)Change of Spurious code details (Word: 311KB)

Non Medical Prescribers within the service

Non-medical prescriber joining a GP Practice or Cost Centre (Word: 306KB)Non-medical prescriber leaving a GP Practice or Cost CentreChange of non-medical prescriber details (Word: 313KB)

Once actioned, the new or updated information will be sent to Xerox (UK) Ltd. Any replacement pads will show the updated information.

The practice/cost centre will then be able to order personalised prescription pads from Xerox (UK) Ltd using the Xerox (UK) Ltd ordering procedure.

Where a new cost centre code and/or spurious prescriber code has been requested, the authorised signatory will be notified of the new code by email.

Completion of banking and correspondence information

The STP and Contractor must complete the notification of bank and correspondence details proforma (Excel:84KB).

All fields are mandatory and must be completed as follows:

  • The STP should complete section one of the form and then forward to the new contractor for completion of payment information (section two)
  • The contractor will return the completed form to the STP
  • The STP will forward the form to NHS Prescription Services via email to the Customer Payments Team at nhsbsa.contractorpayments@nhs.net

We will use the information you have provided to make payments into the bank account entered on the form.

Due to financial regulatory requirements, this information will be held securely and retained for up to seven years after the contractor has ceased trading. 

This information will not be shared with any third party, other than as we are required to by law.

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