Authorised signatories within STPs, or an agency representing the STP, must inform NHS Prescription Services of additions/deletions or changes to:
- NHS & Private CD Pharmacy Contractors
- Private CD Prescribers
- Health and Justice Services, including their prescribers
You must notify us of additions, deletions and changes to organisational and prescriber data by emailing notification forms to nhsbsa.prescriptioninformation@nhs.net
Accepting notifications
We only accept notifications submitted by authorised signatories. The senior authorised signatory within the STP is responsible for adding, deleting or making changes to other signatories. Notifications sent by individuals who are not nominated authorised signatories for the STP will not be accepted.
Find out more about our authorised signatory process.
Queries
If we have any queries, we’ll email the original sender of the notification. We can't make a change to our systems until we receive a satisfactory response to the query. More complex queries can be discussed by telephone, but must always be followed up with written confirmation of the action agreed.
For further information, you can contact us by:
Telephone: 0191 203 5112
Email: nhsbsa.prescriptioninformation@nhs.net
Business hours are 8am-4pm.
Changing data
If you need to change any organisational or prescriber data held by NHS Prescription Services for your organisation, please contact an authorised signatory within the STP who will be able to submit this on your behalf.
If the STP does not supply information to NHS Prescription Services in a timely manner, prescription costs may be attributed to the incorrect practice/cost centre.
Notify us about changes
Find the most up to date information and forms relevant to your organisation or prescriber type.