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Regular bulletins are created to provide useful updates for Dental Commissioners. Bulletins will be emailed to all relevant recipients using the email address held in Compass. Make sure these details are kept up to date. The 6 most recent…

If you’re a provider in Wales, you’ll know that changes to FP17Ws were introduced from 1 April 2022. Summary of changes introduced from 1 April 2022 From 1 April 2022, the following changes were introduced on FP17Ws: some data items were…

Before applying for parental leave or long-term sickness leave you must check that earnings are correct on Compass Payments are based on these figures and recalculations will only be made in exceptional circumstances. You can apply for SFE…

As we move towards a population health and care system, it is important that dental practices ask new and existing patients for their NHS number. While this information will not affect the FP17 submission, NHS numbers help to identify patients…

This year's dental practice written complaints data collection (KO41b) will open on Wednesday 12 July 2023.  The collection covers complaints made by or on behalf of patients between 1 April 2022 and 31 March 2023.  This year's collection period…

This year's dental practice written complaints data collection (KO41b) will open on Monday 10 June 2024.  The collection covers complaints made by or on behalf of patients between 1 April 2023 and 31 March 2024.  This year's collection period…

The NHS Business Services Authority is responsible for verifying claims for free NHS prescriptions and dental treatment. If a patient can’t prove their entitlement, they are required to pay a penalty charge of up to £100 – as well as the original…

Resources to help dental practice staff offer information, advice and guidance to patients about NHS dental treatment. Dental patient exemption checking  Patient exemption checking guide (PDF: 192KB)Patient exemption checking toolkit (PDF:…

Patients who have recently visited a dental practice in Wales might be randomly selected to take part in a questionnaire. This is because the Welsh Government and Public Health Wales want to gather feedback from patients about their NHS dental care…

The NHS Business Services Authority (NHSBSA) has announced that it will be working with Accenture to create a long-awaited, brand-new, contract management system for NHS Dental Services.  The new system will be owned by the NHSBSA’s NHS Dental…