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We work with you to maximise the potential of your human resources and support you in meeting your statutory and contractual obligations. Our service is primarily email-based and delivered by CIPD qualified advisers with expert knowledge on all…

The Optimisation Team are a service within the NHS Business Service Authority who offer tailored support to NHS organisations and services to help get the best out of their workforce services and systems. We help improve and change services to make…

NHSBSA Workforce Services provide platforms and services which support our NHS people, including: NHS Jobs ESR NHS Pensions HR Shared Services Student Services Our vision To support effective recruitment, retention and workforce planning…

Head of Workforce Optimisation The Head of Workforce Optimisation’s role is to plan, strategically carry out and evaluate the effects of a number of programmes and projects that aim to improve the way people work together. Performance Manager The…

The Electronic Staff Record (ESR) is a workforce system commissioned by the Department of Health and Social Care that NHS organisations are entitled to use free of charge. ESR is used by all NHS Trusts and Health Boards in England and Wales and…

We are the centre of expertise for the NHS, delivering a comprehensive range of end-to-end HR Shared Services to NHS organisations. With our continuous drive to improve efficiency and delivery standards, we believe our solutions are the leanest and…

We offer an end-to-end recruitment process on your behalf – from authorisation to appointment. Our system interfaces fully with NHS Jobs and other job websites and offers a microsite which you can access from a range of devices. The system provides…

We can help you to set up learning content for your organisation, putting bespoke modules on to the Electronic Staff Record (ESR) system as well as national e-learning content, and statutory and mandatory training. We can also work with your…

In 2013, we were directed by the Department of Health and Social Care (DHSC) to act as the centre of expertise, delivering end-to-end HR shared services to NHS England and several other non-departmental public bodies. In the early days, we focused…

This service manages the employee lifecycle from starting to leaving. Using the Electronic Staff Record (ESR) system, we maintain accurate employee records and process all employment-related changes on your behalf. New starter administration ESR…