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Student Services
If you're an eligible pre-registration student studying on a healthcare, medical, dental or social work course, you may be able to get support with student finance. Visit our student services website to find out what you're entitled to and how to…
Workforce Optimisation
The Optimisation Team are a service within the NHS Business Service Authority who offer tailored support to NHS organisations and services to help get the best out of their workforce services and systems.
We help improve and change services to make…
Examples of our work
NHS Recruitment Services
The Workforce Optimisation Team supports NHS Recruitment Services by improving recruitment platforms and services. We began by helping over 7,500 organisations move to the new NHS Jobs system. This included running…
Learning Solutions
We can help you to set up learning content for your organisation, putting bespoke modules on to the Electronic Staff Record (ESR) system as well as national e-learning content, and statutory and mandatory training.
We can also work with your…
Future NHS Workforce Solution Transformation Programme
The NHS Business Services Authority (NHSBSA) is leading an NHS-led transformation programme to identify and deliver the Future NHS Workforce Solution. The solution will build on the success of the current Electronic Staff Record (ESR) system in…
HR Shared Services (HRSS)
We are the centre of expertise for the NHS, delivering a comprehensive range of end-to-end HR Shared Services to NHS organisations. With our continuous drive to improve efficiency and delivery standards, we believe our solutions are the leanest and…
NHSBSA Workforce Services
NHSBSA Workforce Services provide platforms and services which support our NHS people, including:
NHS Jobs
ESR
NHS Pensions
HR Shared Services
Student Services
Our vision
To support effective recruitment, retention and workforce planning…
Job Evaluation
We provide a job-matching service which is delivered remotely, compliant with Agenda for Change, and in partnership with your organisation’s trade union as required.
The service will:
conduct desktop Agenda for Change evaluations for new posts…
Professional HR Advisory
We work with you to maximise the potential of your human resources and support you in meeting your statutory and contractual obligations.
Our service is primarily email-based and delivered by CIPD qualified advisers with expert knowledge on all…
Electronic Staff Record (ESR)
The Electronic Staff Record (ESR) is a payroll database system commissioned by the Department of Health and Social Care that NHS organisations are entitled to use free of charge. ESR is currently used by 99% of NHS Trusts and manages the payroll for…