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How you contact us is changing
On Wednesday 9 February 2022 External Reporting Services within the Data and Insight directorate (formerly Information Services) have implemented a Customer Relationship Management (CRM) system.
This will enable us to get a full picture of how you…
An update from the Data Management team
Our Data Management team have provided the following updates for employers.
Duplication of Data
A high volume of data is being submitted onto the system when the original input has gone into error.
If the data has already been submitted either…
Non-POL updates - end of year information
On an annual basis all employing authorities (EAs) are required to submit end of year information to NHS Pensions. You must submit this information to NHS Pensions by 24 May 2024.
If you use Pensions Online (POL) you should submit this year end…
Introduction
The NHS Business Services Authority (NHSBSA) is a forward-thinking organisation focused on delivering business service excellence for the NHS. We help the NHS to run efficiently by providing platforms, systems, and services to support the NHS…
NHSBSA recognised as a Digital Leader in the DL100 list
The NHS Business Services Authority’s Data Analytics Learning Laboratory (DALL) has been recognised by Digital Leaders, as one of only 10 public sector innovations accepted into the DL100 list this year. The DALL brings together data which was…
COVID-19 Update on 2020 Refresh and Non Pensions Online (POL) Annual Updates
This year’s TRS data cut for the annual refresh will take place after 7 pm on Friday 19 June 2020 with refreshed statements being made available by the end of August 2020.
Our NHS Pensions team will be working hard to try and ensure that as many…
NHS Pensions Opt-out data
Publication date: 23 June 2025
The ‘Opt-out rates for ESR employees eligible for the NHS Pension Scheme’ report provides insight about eligible employees choosing to opt out of the NHS Pension Scheme. The report provides estimates about:
opt-…
Lawful basis for processing
We are required by law to process your information. You can view the lawful basis for each of our services.
Our legal basis for processing under the UK General Data Protection Regulation (UK GDPR) for each service set out on this page is:…
Background and introduction
Background
In December 2011, the Department of Health and Social Care (DHSC) set out plans to support the development, adoption and spread of innovation in the NHS. It published a report titled 'Innovation, Health and Wealth, accelerating adoption…
Safer management of controlled drugs (CD)
Background for the Safer Management of Controlled Drugs (PDF: 69KB)Controlled drug prescribing (PDF: 109KB)
Requisitions for Schedule 1, 2 and 3 controlled drugs
Further information relating to private CD requisitions can be found on the Home…