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Pharmacy sales - prescription prepayment certificates (PPCs)

Changes to our prescription prepayment service

The postal route to apply for PPCs is being replaced with our online service.

Register your pharmacy to sell PPCs online.

Pharmacists registered to sell PPCs can do so from here. We also offer guidance on selling PPCs and registering your pharmacy.

You can sell PPCs to customers for:

  • £29.10 for 3 months
  • £104 for 12 months

 Log in to pharmacy sales

Register your pharmacy to sell PPCs

If you are not registered to sell PPCs, use our pharmacy registration form.

Guidance on selling a PPC

Dispensing prescriptions

You should ask customers for certificate details as part of the terms of service.

If they do not have them, tick 'Evidence not seen' on the prescription. Do not charge them.

We prevent fraud by matching PPC details on our database with prescriptions.

Free prescriptions eligibility

Check whether the customer can get free prescriptions before making a sale. Remember people 60 or over get free prescriptions.

Certificate start dates

 Certificates start on the date they're bought at the pharmacy unless they ask for a different start date.

A start date can be up to one month in the future or the past.

Refund of prescription charges

Patients may get a refund of NHS prescription charges if the certificate covers the date when the prescription charge was paid.

They cannot get a refund unless they get an NHS refund form (FP57) at the time.

PPC refunds

Patients may be able to claim a full or partial refund if they become entitled to free prescriptions while their certificate is still valid.

Download the HC11 leaflet (PDF: 156.53KB) for details of refund arrangements.

To claim a refund, patients need to contact us.