If your employees do not have access to Electronic Staff Record (ESR), they may have previously used Gov.UK Verify to access their Annual Benefit Statement (ABS). Gov.UK Verify closed on 30 March 2023.
If your employees are actively contributing to the NHS Pension Scheme, then we'll write to them, including practitioner members, by the end of August 2023 to provide their registration information for our new digital platform, My NHS Pension, where they'll be able to access their statement.
If your employees have previously accessed their statement in the last 12 months via Gov.UK Verify, they should have already received their letter to register for My NHS Pension.
If they've already been in touch to request a copy of their statement from us, and are a non-ESR user, we'll be in touch soon to invite them to register for My NHS Pension.
If your employees need to access their statement sooner, they can contact us by selecting service 'My NHS Pension' on our online form or they can email: nhsbsa.mynhspension@nhsbsa.nhs.uk.