As the NHSBSA has recently undergone an email migration, the contact details for NHS Pensions Finance Operations teams have changed.
For the Employer Accounts Team, please contact us via:
Telephone: 01912671440
Email: pensions.finance@nhsbsa.nhs.uk
For queries relating to allocations/payroll accounting, please contact us via:
Telephone: 0125397984
Email: eafinance@nhsbsa.nhs.uk
Postal correspondence should be sent to the following address:
Ridgway House, Middlebrook, Bolton, BL6 6PQ
Pension Finance Operations hours of service are 9-5 Monday to Friday
For any other NHS Pension or NHS Injury Benefit enquiries, visit our 'Ask Us' knowledge base or contact the Employer Helpline:
Telephone: 0300 3301 353
Find out about call charges
Email: pensionsemployers@nhsbsa.nhs.uk
Enquiries regarding invoices for scheme administration and interest charges for late payment or non-payment of pension contributions
Contact the NHSBSA Accounts Receivable team in Newcastle:
Email: accountsreceivable@nhsbsa.nhs.uk
Telephone: 0191 244 6957