We've published a range of information and resources to support employers with the new NHS Jobs service.
Latest system release information
This table provides the latest system release information as of 23 April 2020.
|Improvement||Description||Benefit and value|
Make and respond to an offer
Employers can make an offer to their preferred candidate online, which the candidate can accept, reject or ask for more information.
The employer can also reject on behalf of the candidate and offer to a new applicant, if available.
The candidate will also be asked to provide referee details before confirming to accept the offer.
Ability for both employers and candidates to do more of the recruitment process online, within the NHS Jobs system.
|COVID-19 option added to vacancies||
Employers can add the COVID-19 option to new and existing vacancies displayed by a red icon.
Applicants can search for COVID-19 roles displayed by a red icon.
Employers can easily create or add COVID-19 vacancies.
Applicants can easily find COVID-19 vacancies.
|CSAT survey link||
Once an applicant has submitted an application and they select the link to provide feedback, they will be directed to Snap Surveys to provide feedback.
Any feedback provided via Snap Surveys can be monitored easily by the Continuous Improvement team.
|The next system release provisional date is scheduled for 21 May 2020.|
How to access the new NHS Jobs service
You should have received an email from NHS Jobs. This will have been sent to the email address you provided under the System Administration section on your account creation form. This email will contain the link to the system.
We recommend that you save this link as a favourite or bookmark it in your browser so that you can easily access it again.
NHS Jobs will send confirmation of your username and password to the email address you provided.
Resources to help you sign in
Choosing a password
When you first log in, you’ll be prompted to change your password. Choose a secure password that only you know.
Your password needs to include:
- a number
- a mixture of upper and lowercase letters
- 12 characters or more
Resetting your password
If you’ve forgotten your password you can reset it yourself on the Sign in page.
Follow the Forgot your password link and enter your email address.
You’ll receive an email to your registered address with a password reset link.
Resources to help you reset your password
Your account will be locked if you enter your username or password incorrectly 5 times.
In this scenario, you must wait 20 minutes before signing in and selecting Forgotten password to reset your password.
The NHS Jobs roles that you can add to an organisation are:
- Super user
- Recruitment manager
Resources to help you manage users
Manage at risk applicants
This guide provides instructions for an employer on how to identify applicants at risk of redundancy employed within their organisation.
The employer using NHS Jobs will easily identify these applicants once shortlisting has been completed with a status of at risk.
Resources to help you manage at risk applicants
Creating a vacancy
To create a vacancy, you’ll need to confirm basic details about the role you’re recruiting for, including the job title and working hours. The system will automatically ask you for these details during the Create Vacancy process.
In the new NHS Jobs service we’ll be testing how well the Create Vacancy journey works. We ask that you use the system as it is currently and provide feedback on how this works for you. Your feedback will make sure any new enhancements and functionality meet user needs.
Resources to help you create a vacancy
Jobseekers will be able to search for vacancies using the current NHS Jobs service. Vacancies uploaded in the new NHS Jobs service will continue to appear in search results as normal.
If a jobseeker decides to apply for one of your roles, they’ll be automatically directed to the new NHS Jobs service to apply.
The two sites will run alongside each other and this will not affect your ability to recruit.
The NHS Jobs team has automated the two systems. This means once a vacancy is created it is available on both versions of the system.
Employers can shortlist applicants online using the online system or offline on paper.
Resources to help you shortlist applicants
Invite to interview
Employers are able to use the system for invite to interview.
Resources to help you create and invite applicants to interview
Make offer to applicants
Employers are able to use the system to make an offer to single applicant.
Resources to help you make an offer applicants
Contact and support
You can also contact the NHS Jobs team for support by:
Telephone: 0300 330 1013
We’re available Monday to Friday between 8am and 6pm and Saturday between 9am and 3pm.