This accessibility statement applies to the NHSBSA Data Protection Impact Assessment Template website.
This website is run by NHS Business Services Authority. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- listen to most of the website using a screen reader (including the most recent versions of NVDA
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible, as:
- you cannot navigate using speech recognition software
- some text has a very low contrast which is hard to read
- the table set up is complex
- you cannot use all of the form using only a keyboard
- the elements on the form do not focus correctly
- instructions for completing the form rely on colour
- some images do not have alternative text
How to request content in an accessible format
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, you can contact us by:
Email: accessibility@nhsbsa.nhs.uk
We’ll consider your request and get back to you in 5 working days.
This inbox is only for accessibility queries. This inbox is not for technical queries or IT problems. If you have a query that is not about accessibility, go to the ‘Contact us’ section of this page.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems that are not listed on this page or think we’re not meeting accessibility requirements, you can contact us by:
Email: accessibility@nhsbsa.nhs.uk
This inbox is only for accessibility queries. This inbox is not for technical queries or IT problems. If you have a query that is not about accessibility, go to the ‘Contact us’ section of this page.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).
If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Contact us
For all queries not accessibility related, you can contact us by:
Email: igqueries@nhsbsa.nhs.uk
Technical information about this website’s accessibility
NHS Business Services Authority is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
Non-accessible content
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (Non-Text Content).
Some elements of the keyboard control do not work such as:
- using the spacebar to check boxes
- using the tab key to select non-functional elements such as headings and titles
- the focus field
The Data Protection Impact Assessment template is an interactive form in Microsoft Word. This fails WCAG 2.1 success criterion 2.1 (Keyboard Accessible).
Instructions for completing the form rely on colour to differentiate from the rest of the form. This fails WCAG 2.1 success criterion 1.4.1 (Use of colour).
It’s not possible to navigate all of the website using speech recognition software. This fails WCAG 2.1 success criterion 4.1.2 (Name, Role, Value) and 4.1.3 (Status Messages).
We plan to fix all the accessibility issues. When we publish new content we'll make sure they meet accessibility standards.
Disproportionate burden
Not applicable.
Content that’s not within the scope of the accessibility regulations
PDFs and other documents
Not applicable.
Live video
Not applicable.
What we’re doing to improve accessibility
We’re committed to making sure this website is compliant to WCAG 2.1 ‘AA’ standard.
Every new released website will be designed, built and tested to meet 'AA' standards by default.
Preparation of this accessibility statement
This statement was prepared on 14 September 2020. It was last reviewed on 30 September 2021.
This website was last tested on 6 August 2020. The test was carried out by the NHSBSA Information Governance Team.
We tested all of the website screens to meet ‘AA’ WCAG 2.1 standards, using manual and automated tests.
We run each webpage through automated Wave, Lighthouse and Axe accessibility tools then manually test with screen readers (NVDA) and standards checklists.
These checklists contain standards that have been compiled using WCAG, NHS service manual and GDS guidance.