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Accessibility statement for DHSC Discontinuations and Shortages

This accessibility statement applies to DHSC Discontinuations and Shortages (DaSH).

This website is run by the NHS Business Services Authority. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts 
  • zoom in up to 300% without the text spilling off the screen 
  • navigate most of the website using just a keyboard 
  • listen to most of the website using a screen reader (including the most recent versions of NVDA) 

We’ve also made the website text as simple as possible to understand. 

AbilityNet has advice on making your device easier to use if you have a disability. 

How accessible this website is  

We know some parts of this website are not fully accessible, as: 

  • you cannot navigate the website using speech recognition software 

How to request content in an accessible format  

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, you can contact us by: 

Email: nhsbsa.accessibility@nhs.net 

We’ll consider your request and get back to you in 5 working days. 

This inbox is only for accessibility queries. This inbox is not for technical queries or IT problems. If you have a query that is not about accessibility, go to the ‘Contact us’ section of this page. 

Reporting accessibility problems with this website 

We’re always looking to improve the accessibility of this website. If you find any problems that are not listed on this page or think we’re not meeting accessibility requirements, you can contact us by: 

Email: nhsbsa.accessibility@nhs.net 

This inbox is only for accessibility queries. This inbox is not for technical queries or IT problems. If you have a query that is not about accessibility, go to the ‘Contact us’ section of this page. 

Enforcement procedure  

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).  

If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS)

Contact us  

For all queries not accessibility related, you can contact us by: 

Email: nhsbsa.mys@nhs.net

Technical information about this website’s accessibility  

The NHS Business Services Authority is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. 

Compliance status  

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below. 

Non-accessible content  

The content listed below is non-accessible for the following reasons. 

Non-compliance with the accessibility regulations 

It’s not possible to navigate the website using speech recognition software. This fails WCAG 2.1 success criterion 4.1.2 (Name, Role, Value) and 4.1.3 (Status Messages). We plan to fix this by August 2021.

What we’re doing to improve accessibility  

We’re committed to making sure this website is compliant to WCAG 2.1 ‘AA’ standard. 

Our accessibility compliance statement will be reviewed every six months. Every new released website will be designed, built and tested to meet ‘AA’ standards by default. 

Preparation of this accessibility statement  

This statement was prepared on 19 October 2020. It was last reviewed on 17 June 2021.

This website was last tested on 17 June 2021. The test was carried out by the NHSBSA test and front-end development teams.  

We tested all of the website screens to meet ‘AA’ WCAG 2.1 standards, using manual and automated tests. 

We run each webpage through automated Wave, Lighthouse and Axe accessibility tools then manually test with screen readers NVDA and standards checklists. 

These checklists contain standards that have been compiled using WCAG, the NHS service manual and GDS guidance.