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Independent Sector Healthcare Providers

A commissioner of health services, such as a Clinical Commissioning Group or a Local Authority, may award contracts to a range of service providers. These providers can include organisations from the independent/third sector known as Independent Sector Healthcare Providers (ISHPs) as well as NHS bodies such as Foundation Trusts.

Some services procured through a contract with an ISHP may use FP10 prescription forms as a route to supply medicines and appliances to patients.

Where a service uses FP10s, the commissioner will be responsible for the cost of the prescriptions, but they can agree with the provider that the provider will manage the costs within the contract, for example, most Foundation Trusts meet prescription costs as part of the service for the commissioner.

Where the commissioner prefers to manage the prescription costs directly, the provider will be added as a cost centre with the commissioner as its ‘parent organisation’. In this case, the commissioner will be required to request a new cost centre code together with notifications relating to the prescribers within the new cost centre.

Where it has been decided that an ISHP is responsible for the costs, and will become the ‘parent organisation’ of one or more cost centres, the ISHP will assign prescribers to these cost centres to enable it to monitor prescribing activity and charge back the cost of the prescriptions to the commissioner as necessary. See NHS and LA Reforms Fact Sheet 2 - Organisational Data Codes.

More information is available in our Local Authority and Provider Welcome Pack.

ISHPs such as Social Enterprises or Community Interest Companies are issued with a three digit organisation code from the Organisational Data Service (ODS) part of NHS Digital.

If the ISHP has not been issued with a code, or are unsure of their code, the ISHP should contact the ODS on their National Helpdesk Exeter by:

Telephone: 01392 251289 

Email: exeter.helpdesk@nhs.net.

The following procedures only relate to ISHP services that will, or intend to issue FP10 prescriptions that will be dispensed in the community. These forms are processed by NHS Prescription Services and ultimately recharged to the ISHP. The subsequent prescribing information will be available on ePACT.

If you have any queries on ePACT, please contact our Information Services Team by

Telephone: 0191 203 5050

Email: nhsbsa.help@nhs.net.

To add an ISHP as a ‘parent organisation’ to NHS Prescription Services’ organisational database, we require:

All completed documentation should be sent via email to nhsbsa.prescriptioninformation@nhs.net.

On receipt of all documentation, the organisational database team will contact the ISHP direct if there are any anomalies in the information provided or additional information is required.

Once actioned, the organisational database team will contact the senior authorised signatory in the ISHP with confirmation of completion. They will also send the details of the new organisation and the senior authorised signatory contact details to Xerox (UK) Ltd (prescription printing company).

Prescription pads are ordered from Xerox (UK) Ltd using the Xerox (UK) Ltd ordering procedure.

Notify us about changes

Find the most up to date information and forms relevant to your organisation or prescriber type.

Changes to existing ISHP cost centres or prescribers

Any additions, deletions or changes to organisational and prescriber data are notified to NHS Prescription Services using notification forms sent by email to nhsbsa.prescriptioninformation@nhs.net.

Only notifications submitted by authorised signatories will be accepted. The senior authorised signatory within the ISHP will be responsible for authorising other signatories.

Notifications sent by individuals who are not nominated authorised signatories for the ISHP will not be accepted.

If you need to change any organisational or prescriber data held by NHS Prescription Services for the ISHP, please contact an authorised signatory within the ISHP, who will be able to submit this on your behalf.

If a query arises as a result of the information submitted to NHS Prescription Services, an email will be sent to the original sender of the notification. No changes can be made to NHS Prescription Services systems until we receive a satisfactory response to the query. More complex queries can be discussed by telephone, but must always be followed up with written confirmation of the action agreed.

For further information please contact us by:

Telephone: 0191 203 5112

Email: nhsbsa.prescriptioninformation@nhs.net

Cost centres within an ISHP

An authorised signatory at the ISHP must advise NHS Prescription Services of any additions/deletions or changes to cost centre information (i.e. change of address) by using one of the relevant proformas listed below.

The ISHP must advise NHS Prescription Services when a cost centre is formed as the result of:

  • merging two or more cost centres
  • splitting a cost centre into two or more cost centres
  • a brand new cost centre opening (i.e. for Non-medical Prescribers) in conjunction with a completed Provider Authorisation form from a commissioning organisation.

Using the proforma(s): New cost centre within an ISHP

A new cost centre can only be set up on NHS Prescription Services systems if either a named Doctor, a generically named spurious code or one or more non-medical prescribers are also added at the same time. As such, you must also complete and send the relevant notification form together with the notification of a new cost centre form, omitting Practice Code field only.

Once actioned, the authorised signatory will be notified by email of the new cost centre code and where applicable, any spurious codes.

Following confirmation of the cost centre code and where applicable, any spurious codes, the ISHP will be able to order personalised prescription pads from Xerox (UK) Ltd in respect of the new prescriber(s) within the cost centre using the Xerox (UK) Ltd ordering procedure.

Change of cost centre details

For changes to cost centre code information, such as change of address, please use: Change of Cost Centre details

The new or updated information will be sent to Xerox (UK) Ltd and any replacement pads will bear the new or updated information, where applicable.

Closure of a cost centre

When a cost centre has closed, please complete the Closure of a Cost Centre form.

The completed proforma(s) should then be emailed to nhsbsa.prescriptioninformation@nhs.net

If a query arises as a result of the information submitted to NHS Prescription Services, an email will be sent to the original sender of the notification. No changes can be made to NHS Prescription Services systems until we receive a satisfactory response to the query. More complex queries can be discussed by telephone, but must always be followed up with written confirmation of the action agreed.

For further information please contact us by:

Telephone: 0191 203 5112

Email: nhsbsa.prescriptioninformation@nhs.net

If the ISHP does not supply information to NHS Prescription Services in a timely manner, prescription costs may be attributed to an incorrect organisation.

GPs or medical prescribers within an ISHP

Where a cost centre has been created to monitor prescribing at individual level, an authorised signatory at the ISHP must advise NHS Prescription Services of any doctor additions/deletions or changes to information (i.e. change of surname) by using one of the relevant proformas listed below:

GPs are issued with a doctor’s index number (DIN), which is used as their prescribing code on prescriptions. To request a GP Prescribing Code or Doctors Index Number (DIN), please contact your local NHS Area Team. Contact details for your Area Team can be found via the search function on the Performers List website: https://www.performer.england.nhs.uk/AT/SearchByPostcode.

Doctor Joining a Cost Centre

Doctor leaving a Cost Centre

Change of Doctor details

Spurious codes

Spurious doctor codes are issued to ISHPs:

  • for a hospital doctor who does not have a DIN Code
  • as an additional prescribing code for a GP working in more than one practice/cost centre (in order to monitor prescribing in each practice/cost centre)
  • as a generic prescribing code where prescribing data is not required at individual prescriber level.

A spurious code will only be issued to a GP whose DIN code is already in use at another practice/cost centre or for hospital doctors who are not issued with a DIN code.

Locum doctors should use the prescribing code of the doctor for whom they are providing locum services.

If a spurious code is required, please complete the following proforma:

Spurious code request

If a spurious code is to be ended or is leaving a cost centre please complete the following proforma:

Spurious code leaving a GP Practice or Cost Centre

For change of details of a spurious code please complete the following proforma:

Change of spurious code details

Completed proforma(s) should then be emailed to nhsbsa.prescriptioninformation@nhs.net.

If a query arises as a result of the information submitted to NHS Prescription Services, an email will be sent to the original sender of the notification. No changes can be made to NHS Prescription Services systems until we receive a satisfactory response to the query. More complex queries can be discussed by telephone, but must always be followed up with written confirmation of the action agreed.

For further information please contact us by:

Telephone: 0191 203 5112

Email: nhsbsa.prescriptioninformation@nhs.net

Once actioned, the new or updated information will be sent to Xerox (UK) Ltd and any replacement pads will bear the new or updated information (where applicable).

Where a spurious code has been requested, the authorised signatory will be notified by email of the new code(s).

Following confirmation of the new code(s), the ISHP will be able to order personalised prescription pads from Xerox (UK) Ltd in respect of the new spurious code details using the Xerox (UK) Ltd ordering procedure.

If the ISHP does not supply information to NHS Prescription Services in a timely manner, prescription costs may be attributed to an incorrect organisation.

Non medical prescribers within an ISHP cost centre

An authorised signatory at the ISHP must advise NHS Prescription Services of any non-medical prescriber (NMP) additions/deletions or changes to NMP information (i.e. change of surname) by using one of the relevant proformas listed below:

Non-medical prescriber joining a GP practice or cost centre

Non-medical prescriber leaving a GP practice or cost centre

Change of non-medical prescriber details

The completed proforma(s) should then be emailed to nhsbsa.prescriptioninformation@nhs.net

If a query arises as a result of the information submitted to NHS Prescription Services, an email will be sent to the original sender of the notification. No changes can be made to NHS Prescription Services systems until we receive a satisfactory response to the query.  More complex queries can be discussed by telephone, but must always be followed up with written confirmation of the action agreed.

For further information please contact us by:

Telephone: 0191 203 5112

Email: nhsbsa.prescriptioninformation@nhs.net

Once actioned, the new or updated information will be sent to Xerox (UK) Ltd and any replacement pads will bear the new or updated information (where applicable). Personalised prescription pads from Xerox (UK) Ltd must be ordered using the Xerox (UK) Ltd ordering procedure.

If the ISHP does not supply information to NHS Prescription Services in a timely manner, prescription costs may be attributed to an incorrect organisation.

Invoicing details form

Independent Sector HealthCare Providers (ISHPs) are recharged by NHSBSA on a monthly basis for the prescribing costs (Reimbursement) and dispensing fees (Remuneration) of the cost centre(s) they are responsible for. Multiple cost centre charges are combined in one invoice.

Please complete the form below regarding the invoicing of these charges and return to nhsbsa.accountsreceivable@nhs.net.

Invoicing details form