Hints and Tips
Hints and Tips is a quarterly bulletin designed to help our customers with their interaction with NHS Prescription Services. We produce two versions - one for dispensing contractors and one for information services users.
Get Hints and Tips sent straight to your inbox - email us your name, organisation, email address and tell us which version you’d like.
View Hints and Tips editions
Information Services users:
|Apr 19||Issue 34 (PDF: 2.10MB)
Issue 34 (printable)(PDF: 2.09MB)
Older editions are available on request.
We hold monthly open days so our customers can come and see how we process prescriptions. We hold them at different times of the day to make it easier for people to come to them and each session lasts about three hours.
Anyone involved in sending in prescriptions for reimbursement and remuneration should find them useful, such as a pharmacist, dispensing doctor or GP who claims for personally administered items, or a dispensing appliance contractor.
2018 open days
2019 open days
How to book your place
Spaces are limited to 12 people at sessions held in Newcastle and 10 people for each session at Middlebrook and Wakefield, so it's important to book early.
Priority will go to customers involved in sending in prescriptions for reimbursement and remuneration. For other people who are interested, we’ll put your details on our reserve list and contact you if spaces become available on any session.
Sessions are also subject to sufficient demand, so please let us know as early as possible if you're interested in coming along as undersubscribed sessions will be withdrawn.
Contact us to book your place, or if you have any queries:
Telephone: 0191 203 5490 or 0191 203 5237
Telephone: 01924 334210
Telephone: 01204 677901
We hold webinar sessions on a range of topics to keep you informed and answer any questions you may have. The sessions are usually 30 minutes.
Dispensing contractor webinars
Book a place
To book your place on the webinar, please email your completed booking form to the address stated on it and we’ll send you details on how to join the session.
Spaces are limited so please try to book early.
Quality Payment Scheme - providing guidance on how to submit your declaration for the Quality Payment Scheme November review.
Booking form and dates for this webinar:
NMS and MUR - insight and guidance on how to submit your quarterly NMS & MUR data.
If you would like to know how to submit and are interested in attending a webinar please contact email@example.com and we will get back to you to arrange a suitable date and time.
Prescription Item Reports - providing guidance in reconciling the Schedule of Payments with the Prescription Item Report. Please note this is only available to Pharmacy & Appliance Contractors.
If you are interested in learning more about the Prescription Item Reports and would like to attend a webinar please contact firstname.lastname@example.org and we will get back to you to arrange a suitable date and time.
Book a place
If you would like to learn more and are interested in attending any of the below webinars please contact email@example.com and we will get back to you to arrange a suitable date and time.
Prescription switching - giving insight and guidance on why prescriptions are switched from exempt to chargeable or from chargeable to exempt.
Endorsing - providing help and guidance on how and when to endorse prescriptions to ensure you receive accurate reimbursement for the products you dispense and correct remuneration for the services you provide.
Pharmacy account submission (pharmacy contractors only) - includes help and guidance on completing your submission document and shows you how to correctly prepare, sort and submit your account at the end of each month.
Dispensing doctors account submission (dispensing doctors only) - includes help and guidance on completing your submission document and shows you how to correctly prepare, sort and submit your account at the end of each month.
FP10MDA forms - providing guidance and advice on completing and submitting your FP10MDA forms.
Personally administered drugs and medicines (PADMS) – providing help and guidance on completing your FP34 PD appendix to ensure you receive accurate reimbursement for the products you administer.
2 sessions available Tuesday 11 June @ 2pm or Thursday 4 July @ 2pm.