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Help and support for employers

We've published a range of information and resources to support employers with the new NHS Jobs service.

Latest system release information

This is the latest system release information for the NHS Jobs service: 

Release information for September 2022NHS Jobs system release for employers - 01 September 2022 (PDF: 370KB)

Release information for July 2022NHS Jobs system release for employers - 05 July 2022 (PDF: 87.6KB)
​​​​​Release information for May 2022

NHS Jobs system release for employers - 30 May 2022 (PDF: 89.8KB)NHS Jobs system release for employers - 3 May 2022 (PDF: 101KB)

Release information for March 2022

NHS Jobs system release for employers - 28 March 2022 (PDF: 42.5KB)NHS Jobs system release for employers - 10 March 2022 (PDF: 95.9KB)

Release information for January 2022

NHS jobs system release for employers - 28 January 2022 (PDF: 90.8KB)NHS Jobs system release for employers - 13 January 2022 (PDF: 101KB)

Release information for December 2021

NHS Jobs system release for employers - 13 December 2021 (PDF: 99.2KB)NHS Jobs system release for employers - 10 December 2021 (PDF: 88.2KB)

Release information for November 2021

NHS Jobs system release for employers -  4 November 2021 (PDF: 100KB)

Release information for October 2021

NHS Jobs system release for employers - 21 October 2021 (PDF: 93.5KB)

Release information for September 2021

NHS Jobs system release for employers - 30 September 2021 (PDF: 83.2KB)NHS Jobs system release for employers - 16 September 2021 (PDF: 92.4KB)NHS Jobs system release for employers - 2 September 2021 (PDF: 95KB)

Release information for August 2021

NHS Jobs system release for employers - 19 August 2021 (PDF: 94.3KB)

Release information for July 2021

NHS Jobs system release for employers - 22 July 2021 (PDF: 94KB)NHS Jobs system release for employers - 8 July 2021 (PDF: 96.2KB)

Release information for June 2021

NHS Jobs system release for employers - 24 June 2021 (PDF: 104KB)NHS Jobs system release for employers - 10 June 2021 (PDF: 91.2KB)

Release information for May 2021

NHS Jobs system release for employers - 27 May 2021 (PDF: 76.2KB)NHS Jobs system release for employers - 13 May 2021 (PDF: 59.8KB)

Release information for April 2021

NHS Jobs system release for employers - 29 April 2021 (PDF: 70.7KB)NHS Jobs system release for employers - 15 April 2021 (PDF: 20.3KB)

Release information for March 2021

NHS Jobs system release for employers - 25 March 2021 (PDF: 64.2KB)

Release information for February 2021

NHS Jobs system release for employers - 25 February 2021 (PDF: 74.7KB)NHS Jobs system release for employers - 1 February 2021 (PDF: 25KB)

Release information for January 2021

NHS Jobs system release for employers - 14 January 2021 (PDF: 24KB)

Release information for December 2020

NHS Jobs system release for employers - 10 December 2020 (PDF: 75KB)NHS Jobs system release for employers - 3 December 2020 (PDF: 24KB)

Release information for November 2020

NHS Jobs system release for employers - 26 November 2020 (PDF: 33KB)NHS Jobs system release for employers - 12 November 2020 (PDF: 29KB)

Release information for October 2020

NHS Jobs system release for employers - 29 October 2020 (PDF: 63.9KB)NHS Jobs system release for employers - 22 October 2020 (PDF: 23.5KB)

Release information for September 2020

NHS Jobs system release for employers - 24 September 2020 (PDF: 62.3KB)NHS Jobs system release for employers - 10 September 2020 (PDF: 5.92KB)

Release information for August 2020

As of Friday 21 August 2020:

  • system administrator has been renamed to super user
  • recruitment manager has changed to recruitment administrator

NHS Jobs system release for employers - 13 August 2020 (PDF: 5.88KB)NHS Jobs system release for employers - 7 August 2020 (PDF: 8.33KB)

Watch our video of our system release for employers for August 2020 on YouTube

Release information for July 2020

NHS Jobs system release for employers - 9 July 2020 (PDF: 66KB)NHS Jobs system release for employers - 23 July 2020 (PDF: 7.48KB)NHS Jobs system release for employers - 30 July 2020 (PDF: 6.66KB)

Release information for June 2020

NHS Jobs system release for employers - 18 June 2020 (PDF:85KB)

Watch our video of our system release for employers for June 2020 on YouTube

Manage your organisations account

Resources to help you manage your organisations account.

The employer dashboard

How to use the employer dashboard in NHS Jobs - user guide (PDF: 281KB)

Watch our video on how to use the employer dashboard in NHS Jobs on YouTube

Manage users

How to manage users in NHS Jobs - user guide (PDF: 683KB)How to view which tasks each role can do in NHS Jobs - user guide (PDF: 515KB)

Watch our video on how to manage users in NHS Jobs on YouTube

Manage departments

How to manage departments in NHS Jobs - user guide (PDF: 334KB)

Watch our video on how to manage departments in NHS Jobs on YouTube

Manage at risk applicants

How to manage at risk applicants in NHS Jobs - user guide (PDF: 279KB)

Watch our video on how to manage at risk applicants in NHS Jobs on YouTube

Manage accredited logos

How to manage accredited logos in NHS Jobs - user guide (PDF: 201KB)

Watch our video on how to manage accredited logos in NHS Jobs on YouTube

Manage Key Performance Indicators (KPIs)

How to manage your Key Performance Indicators (KPIs) in NHS Jobs - user guide (PDF: 450KB)

Watch our video on how to manage your Key Performance Indicators (KPIs) in NHS Jobs on YouTube

Manage offer letter templates

How to manage offer letter templates in NHS Jobs - user guide (PDF: 571KB)

Watch our video on how to manage offer letter templates in NHS Jobs on YouTube

Manage contract templates

How to manage contract templates in NHS Jobs - user guide (PDF: 603KB)

Watch our video on how to manage contract templates in NHS Jobs on YouTube

Manage supporting documents

How to manage supporting documents in NHS Jobs - user guide (PDF: 344KB)

Watch our video on how to manage supporting documents in NHS Jobs on YouTube

Manage approvals

How to manage approvals in NHS Jobs - user guide (PDF: 188KB)

Watch our video on how to manage approvals in NHS Jobs on YouTube

Manage Welsh listings

How to manage Welsh listings in NHS Jobs - user guide (PDF: 180KB)

Watch our video on how to manage Welsh listings in NHS Jobs on YouTube

​​​​Manage the overview of your organisation template

How to manage the overview of your organisation template - user guide (PDF: 256KB)

Watch our video on how to manage the overview of your organisation template

Notifications, labels and statuses

Complete pre-employment checks

Resources to help you complete pre-employment checks.

References

How to complete a reference check in NHS Jobs - user guide (PDF: 702KB)

Watch our video on how to complete a reference check in NHS Jobs on YouTube

How to complete a referee check in NHS Jobs - user guide (PDF: 613KB)

Watch our video on how to complete a referee check in NHS Jobs on YouTube
How to confirm a reference check in NHS Jobs - user guide (PDF: 378KB)

Watch our video on how to complete a reference check in NHS Jobs on YouTube

Home addressHow to complete a home address check in NHS Jobs - user guide (PDF: 453KB)

Watch our video on how to complete a home address check in NHS Jobs on YouTube

IdentityHow to complete an identity check in NHS Jobs - user guide (PDF: 736KB)

Watch our video on how to complete an identity check in NHS Jobs on YouTube

Inter Authority Transfer (IAT)How to complete an Inter Authority Transfer (IAT) response in NHS Jobs - user guide (PDF: 484KB)

Watch our video on how to complete an Inter Authority Transfer (IAT) check in NHS Jobs on YouTube

Right to work in the UKHow to complete a right to work in the UK check in NHS Jobs - user guide (PDF: 1.47MB)

Watch our video on how to complete a right to work in the UK check in NHS Jobs on YouTube

QualificationsHow to complete a qualification check in NHS Jobs - user guide (PDF: 754KB)

Watch our video on how to complete a qualification check in NHS Jobs on YouTube

Professional registrationsHow to complete a professional registration check in NHS Jobs - user guide (PDF: 908KB)

Watch our video on how to complete a professional registration check in NHS Jobs on YouTube

Disclosure and Barring Service (DBS)How to complete a Disclosure and Barring Service (DBS) check in NHS Jobs - user guide (PDF: 767KB)

Watch our video on how to complete a Disclosure and Barring Service (DBS) check in NHS Jobs on YouTube

Healthcare Professional Alert Notice (HPAN)How to complete a Healthcare Professional Alert Notice (HPAN) check in NHS Jobs - user guide (PDF: 589KB)

Watch our video on how to complete a Healthcare Professional Alert Notice (HPAN) check in NHS Jobs on YouTube

Occupational healthHow to complete an occupational health check in NHS Jobs - user guide (PDF: 612KB)

Watch our video on how to complete an occupational health check in NHS Jobs on YouTube

Run a report

Resources to help you run a report.

Introduction to reporting

Introduction to reporting in NHS Jobs - user guide (PDF: 818KB)

Watch our video on the introduction to reporting in NHS Jobs on YouTube

Export applications and listing data

How to run the export of applications and listing data report in NHS Jobs - user guide (PDF: 382KB)

Watch our video on how to run the export of applications and listing data report in NHS Jobs on YouTube

Equal opportunities

How to run the equal opportunities report in NHS Jobs - user guide (PDF: 550KB)

Watch our video on how to run the equal opportunities report in NHS Jobs on YouTube

Equal opportunities progress

How to run the equal opportunities progress report in NHS Jobs - user guide (PDF: 387KB)

Watch our video on how to run the equal opportunities progress report in NHS Jobs on YouTube

Equal opportunities for a specific job

How to run the equal opportunities for a specific job report in NHS Jobs - user guide (PDF: 336KB)

Watch our video on how to run the equal opportunities for a specific job report in NHS Jobs on YouTube

Vacancy numbers

How to run the vacancy numbers report in NHS Jobs - user guide (PDF: 501KB)

Watch our video on how to run the vacancy numbers report in NHS Jobs on YouTube

Time taken to hire

How to run the time taken to hire report in NHS Jobs - user guide (PDF: 379KB)

Watch our video on how to run the time taken to hire report in NHS Jobs on YouTube

Vacancy bulletin

How to run the vacancy bulletin report in NHS Jobs - user guide (PDF: 425KB)

Watch our video on how to run the vacancy bulletin report in NHS Jobs on YouTube

Contact and support

For help and support with using the new NHS jobs system, you can contact the NHS Jobs team by:

Telephone: 0300 330 1013
Email: nhsbsa.nhsjobs@nhsbsa.nhs.uk

We're available Monday to Friday between 8am and 6pm, Saturday between 9am and 3pm and we are closed over bank holidays.Find out about call charges