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Help and support for employers

We've published a range of information and resources to support employers with the new NHS Jobs service.

Latest system release information

This is the latest system release information for the NHS Jobs service: 

Release information for May 2022:NHS Jobs system release for employers - 3 May 2022 (PDF: 101KB)

Release information for March 2022:NHS Jobs system release for employers - 28 March 2022 (PDF: 42.5KB)NHS Jobs system release for employers - 10 March 2022 (PDF: 95.9KB)

Release information for January 2022:NHS jobs system release for employers - 28 January 2022 (PDF: 90.8KB)NHS Jobs system release for employers - 13 January 2022 (PDF: 101KB)

Release information for December 2021:NHS Jobs system release for employers - 13 December 2021 (PDF: 99.2KB)NHS Jobs system release for employers - 10 December 2021 (PDF: 88.2KB)

Release information for November 2021:NHS Jobs system release for employers - 04 November 2021 (PDF: 100KB)

Release information for October 2021:NHS Jobs system release for employers - 21 October 2021 (PDF: 93.5KB)

Release information for September 2021:NHS Jobs system release for employers - 30 September 2021 (PDF: 83.2KB)NHS Jobs system release for employers - 16 September 2021 (PDF: 92.4KB)NHS Jobs system release for employers - 2 September 2021 (PDF: 95KB)

Release information for August 2021:NHS Jobs system release for employers - 19 August 2021 (PDF: 94.3KB)

Release information for July 2021:NHS Jobs system release for employers - 22 July 2021 (PDF: 94KB)NHS Jobs system release for employers - 08 July 2021 (PDF: 96.2KB)

Release information for June 2021:NHS Jobs system release for employers - 24 June 2021 (PDF: 104KB)NHS Jobs system release for employers - 10 June 2021 (PDF: 91.2KB)

Release information for May 2021:NHS Jobs system release for employers - 27 May 2021 (PDF: 76.2KB)NHS Jobs system release for employers - 13 May 2021 (PDF: 59.8KB)

Release information for April 2021:NHS Jobs system release for employers - 29 April 2021 (PDF: 70.7KB)NHS Jobs system release for employers - 15 April 2021 (PDF: 20.3KB)

Release information for March 2021:NHS Jobs system release for employers - 25 March 2021 (PDF: 64.2KB)

Release information for February 2021:NHS Jobs system release for employers - 25 February 2021 (PDF: 74.7KB)NHS Jobs system release for employers - 1 February 2021 (PDF: 25KB)

Release information for January 2021:NHS Jobs system release for employers - 14 January 2021 (PDF: 24KB)

Release information for December 2020:NHS Jobs system release for employers - 10 December 2020 (PDF: 75KB)NHS Jobs system release for employers - 3 December 2020 (PDF: 24KB)

Release information for November 2020:NHS Jobs system release for employers - 26 November 2020 (PDF: 33KB)NHS Jobs system release for employers - 12 November 2020 (PDF: 29KB)

Release information for October 2020:NHS Jobs system release for employers - 29 October 2020 (PDF: 63.9KB)NHS Jobs system release for employers - 22 October 2020 (PDF: 23.5KB)

Release information for September 2020:NHS Jobs system release for employers - 24 September 2020 (PDF: 62.3KB)NHS Jobs system release for employers - 10 September 2020 (PDF: 5.92KB)

Release information for August 2020:

As of Friday 21 August 2020 the following changes will occur:

  • system administrator has been renamed to super user. 
  • recruitment manager has changed to recruitment administrator.

NHS Jobs system release for employers - 13 August 2020 (PDF: 5.88KB)NHS Jobs system release for employers - 7 August 2020 (PDF: 8.33KB)

Watch our video of our system release for employers for August 2020 on YouTube

Release information for July 2020:NHS Jobs system release for employers - 9 July 2020 (PDF: 66KB)NHS Jobs system release for employers - 23 July 2020 (PDF: 7.48KB)NHS Jobs system release for employers - 30 July 2020 (PDF: 6.66KB)

Release information for June 2020:NHS Jobs system release for employers - 18 June 2020 (PDF:85KB)

Watch our video of our system release for employers for June 2020 on YouTube

The employer hub 

Learn how to use the employer hub to sign into your account, find out latest updates and information, access frequently asked questions (FAQs) and help and support resources. 

Resources to help you use the employer hub in NHS Jobs:How to use the employer hub in NHS Jobs - user guide (PDF: 222KB)

Watch our video on how to use the employer hub in NHS Jobs on YouTube

Access your account

Learn how to access the NHS Jobs service as an employer. You need to have an account before you can sign in. If you don't have an account, we'll contact you when we're ready to set you up.

Resources to help you sign in and reset your password:How to sign in to your account in NHS Jobs - user guide (PDF: 321KB)

Watch our video on how to sign in and reset a password in NHS Jobs on YouTube

The employer dashboard

The employer dashboard offers an improved view for you to see the number of jobs you have at each stage of recruitment.

You can also add Key Performance Indicators (KPIs) to your account and filter your own work and view priority tasks based on KPIs.

Resources to help you use the employer dashboard in NHS Jobs:How to use the employer dashboard in NHS Jobs - user guide (PDF: 281KB)

Watch our video on how to use the employer dashboard in NHS Jobs on YouTube

Manage your account

Learn how to manage your NHS Jobs account. You must be a super user to do all the tasks.

Resources to help you manage users in NHS Jobs:How to manage users in NHS Jobs - user guide (PDF: 683KB)How to view which tasks each role can do in NHS Jobs - user guide (PDF: 510KB)

Watch our video on how to manage users in NHS Jobs on YouTube

Resources to help you manage departments in NHS Jobs:How to manage departments in NHS Jobs - user guide (PDF: 334KB)

Watch our video on how to manage departments in NHS Jobs on YouTube

Resources to help you manage at risk applicants:How to manage at risk applicants in NHS Jobs - user guide (PDF: 279KB)

Watch our video on how to manage at risk applicants in NHS Jobs on YouTube

Resources to help you manage accredited logos:How to manage accredited logos in NHS Jobs - user guide (PDF: 201KB)

Watch our video on how to manage accredited logos on YouTube

Resources to help you manage Key Performance Indicators (KPIs):How to manage your Key Performance Indicators (KPIs) in NHS Jobs - user guide (PDF: 450KB)

Watch our video on how to manage your Key Performance Indicators (KPIs) in NHS Jobs on YouTube

Resources to help you manage offer letter templates:How to manage offer letter templates in NHS Jobs - user guide (PDF: 571KB)

Watch our video on how to manage offer letter templates in NHS Jobs on YouTube

Resources to help you manage contract templates:How to manage contract templates in NHS Jobs - user guide (PDF: 603KB)

Watch our video on how to manage contract templates in NHS Jobs on YouTube

Resources to help you manage supporting documents:How to manage supporting documents in NHS Jobs - user guide (PDF: 344KB)

Watch our video on how to manage supporting documents in NHS Jobs on YouTube

Resources to help you manage approvals:How to manage approvals in NHS Jobs - user guide (PDF: 188KB)

Watch our video on how to manage approvals in NHS Jobs on YouTube

Resources to help you manage Welsh listings:How to manage Welsh listings in NHS Jobs - user guide (PDF: 180KB)

​​​​Resources to help you manage the overview of your organisation template:How to manage the overview of your organisation template - user guide (PDF: 256KB)

Run a report

Learn how to create and run reports on your recruitment using these resources:

Introduction to reporting:Introduction to reporting in NHS Jobs - user guide (PDF: 818KB)

Watch our video on the introduction to reporting in NHS Jobs on YouTube

Export applications and listing data:How to run the export of applications and listing data report in NHS Jobs - user guide (PDF: 374KB)

Watch our video on how to run the application and listing data report in NHS Jobs on YouTube

Equal opportunities:How to run the equal opportunities report in NHS Jobs - user guide (PDF: 401KB)

Watch our video on how to run the equal opportunities report in NHS Jobs on YouTube

Equal opportunities progress:How to run the equal opportunities progress report in NHS Jobs - user guide (374KB)

Watch our video on how to run the equal opportunities progress report in NHS Jobs on YouTube

Equal opportunities for a specific job:How to run the equal opportunities for a specific job report in NHS Jobs - user guide (328KB)

Watch our video on how to run the equal opportunities report for a specific job in NHS Jobs on YouTube

Vacancy numbers:How to run the vacancy numbers report in NHS Jobs - user guide (496KB)

Watch our video on how to run a vacancy numbers report in NHS Jobs on YouTube

Time taken to hire:How to run the time taken to hire report in NHS Jobs - user guide (366KB)

Watch our video on how to run the time taken to hire report in NHS Jobs on YouTube

Vacancy bulletin:How to run the vacancy bulletin report in NHS Jobs - user guide (399KB)

Watch our video on how to run the vacancy bulletin report in NHS Jobs on YouTube

Create an ESR job listing

Publish an ATS job listing

Rolling recruitment

Complete a pre-employment check

Learn how to complete an applicant's pre-employment checks once they have accepted a job offer using these resources: 

References:How to complete a reference check in NHS Jobs - user guide (PDF: 679KB)

Watch our video on how to complete a reference check in NHS Jobs on YouTube

How to complete a referee check in NHS Jobs - user guide (PDF: 597KB)

Watch our video on how to complete a referee check in NHS Jobs on YouTube

How to confirm a reference check in NHS Jobs - user guide (PDF: 378KB)

Watch our video on how to confirm a reference check in NHS Jobs on YouTube

Home address:

How to complete a home address check in NHS Jobs - user guide (PDF: 450KB)

Watch our video on how to complete a home address check in NHS Jobs on YouTube

Identity:

How to complete an identity check in NHS Jobs - user guide (PDF: 731KB)

Watch our video on how to complete an identity check in NHS Jobs on YouTube

Inter Authority Transfer (IAT):

How to complete an Inter Authority Transfer (IAT) response in NHS Jobs - user guide (PDF: 481KB)

Watch our video on how to complete an Inter Authority Transfer (IAT) check in NHS Jobs on YouTube

Right to work in the UK:

How to complete a right to work in the UK check in NHS Jobs - user guide (PDF: 1.47MB)

Watch our video on how to complete a right to work in the UK check in NHS Jobs on YouTube

Qualifications:

How to complete a qualification check in NHS Jobs - user guide (PDF: 750KB)

Watch our video on how to complete a qualification check in NHS Jobs on YouTube

Professional registrations:

How to complete a professional registration check in NHS Jobs - user guide (PDF: 846KB)

Watch our video on how to complete a professional registration check in NHS Jobs on YouTube

Disclosure and Barring Service (DBS):

How to complete a Disclosure and Barring Service (DBS) check in NHS Jobs - user guide (PDF: 763KB)

Watch our video on how to complete a Disclosure and Barring Service (DBS) check in NHS Jobs on YouTube

Healthcare Professional Alert Notice (HPAN):

How to complete a Healthcare Professional Alert Notice (HPAN) check in NHS Jobs - user guide (PDF: 461KB)

Watch our video on how to complete a Healthcare Professional Alert Notice (HPAN) check in NHS Jobs on YouTube

Occupational health:

How to complete an occupational health check in NHS Jobs - user guide (PDF: 608KB)

Watch our video on how to complete an occupational health check in NHS Jobs on YouTube

End a recruitment

Learn how to end a recruitment and only show active jobs on the employer dashboard using these resources: 
How to end a recruitment in NHS Jobs - user guide (PDF: 436KB)

Watch our video on how to end a recruitment in NHS Jobs on YouTube

Contact and support

For help and support with using the new NHS jobs system, you can contact the NHS Jobs team by:

Telephone: 0300 330 1013
Email: nhsbsa.nhsjobs@nhsbsa.nhs.uk

We're available Monday to Friday between 8am and 6pm, Saturday between 9am and 3pm and we are closed over bank holidays.Find out about call charges