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Help and support for employers

We've published a range of information and resources to support employers with the new NHS Jobs service.

Latest system release information

This is the latest system release information for the NHS Jobs service: 

Release information for September 2021NHS Jobs system release for employers - 16 September 2021 (PDF: 92.4KB)NHS Jobs system release for employers - 2 September 2021 (PDF: 95KB)

Release information for August 2021NHS Jobs system release for employers - 19 August 2021 (PDF: 94.3KB)

Release information for July 2021NHS Jobs system release for employers - 22 July 2021 (PDF: 94KB)NHS Jobs system release for employers - 08 July 2021 (PDF: 96.2KB)

Release information for June 2021NHS Jobs system release for employers - 24 June 2021 (PDF: 104KB)NHS Jobs system release for employers - 10 June 2021 (PDF: 91.2KB)

Release information for May 2021NHS Jobs system release for employers - 27 May 2021 (PDF: 76.2KB)NHS Jobs system release for employers - 13 May 2021 (PDF: 59.8KB)

Release information for April 2021NHS Jobs system release for employers - 29 April 2021 (PDF: 70.7KB)NHS Jobs system release for employers - 15 April 2021 (PDF: 20.3KB)

Release information for March 2021NHS Jobs system release for employers - 25 March 2021 (PDF: 64.2KB)

Release information for February 2021NHS Jobs system release for employers - 25 February 2021 (PDF: 74.7KB)NHS Jobs system release for employers - 1 February 2021 (PDF: 25KB)

Release information for January 2021NHS Jobs system release for employers - 14 January 2021 (PDF: 24KB)

Release information for December 2020NHS Jobs system release for employers - 10 December 2020 (PDF: 75KB)NHS Jobs system release for employers - 3 December 2020 (PDF: 24KB)

Release information for November 2020NHS Jobs system release for employers - 26 November 2020 (PDF: 33KB)NHS Jobs system release for employers - 12 November 2020 (PDF: 29KB)

Release information for October 2020NHS Jobs system release for employers - 29 October 2020 (PDF: 63.9KB)NHS Jobs system release for employers - 22 October 2020 (PDF: 23.5KB)

Release information for September 2020NHS Jobs system release for employers - 24 September 2020 (PDF: 62.3KB)NHS Jobs system release for employers - 10 September 2020 (PDF: 5.92KB)

Release information for August 2020

Important changes to NHS Jobs roles

 As of Friday 21 August 2020 the following changes will occur:

  • System administrator has been renamed to super user. 
  • Recruitment manager has changed to recruitment administrator.

NHS Jobs system release for employers - 13 August 2020 (PDF: 5.88KB)NHS Jobs system release for employers - 7 August 2020 (PDF: 8.33KB)

Watch our video of our system release for employers for August 2020 on YouTube

Release information for July 2020NHS Jobs system release for employers - 9 July 2020 (PDF: 66KB)NHS Jobs system release for employers - 23 July 2020 (PDF: 7.48KB)NHS Jobs system release for employers - 30 July 2020 (PDF: 6.66KB)

Release information for June 2020NHS Jobs system release for employers - 18 June 2020 (PDF:85KB)

Watch our video of our system release for employers for June 2020 on YouTube

The employer hub 

Learn how to use the employer hub to sign into your account, find out latest updates and information, access frequently asked questions (FAQs) and help and support resources. 

Resources to help you use the employer hub in NHS JobsHow to use the employer hub in NHS Jobs - user guide (PDF: 222KB)

Watch our video on how to use the employer hub in NHS Jobs on YouTube

Access your account

Learn how to access the NHS Jobs service as an employer. You need to have an account before you can sign in. If you don't have an account, we'll contact you when we're ready to set you up.

Resources to help you sign inHow to sign in to your account in NHS Jobs - user guide (PDF: 321KB)

Watch our video on how to sign into your NHS Jobs account on YouTube

Resources to help you reset your password

Watch our video on how to reset your NHS Jobs password on YouTube

The employer dashboard

The employer dashboard offers an improved view for you to see the number of jobs you have at each stage of recruitment.

You can also add Key Performance Indicators (KPIs) to your account and filter your own work and view priority tasks based on KPIs.

Resources to help you use the employer dashboard in NHS JobsHow to use the employer dashboard in NHS Jobs - user guide (PDF: 264KB)

Watch our video on how to use the employer dashboard in NHS Jobs on YouTube

Manage your account

Learn how to manage your NHS Jobs account. You must be a 'Super user' to do all the tasks.

Resources to help you manage users in NHS JobsHow to manage users in NHS Jobs - user guide (PDF: 0.98MB)

Watch our video on how to manage users in NHS Jobs on YouTube

Resources to help you manage departments in NHS JobsHow to manage departments in NHS Jobs - user guide (PDF: 472KB)

Watch our video on how to manage departments in NHS Jobs on YouTube

Resources to help you manage at risk applicantsHow to manage at risk applicants in NHS Jobs - user guide (PDF: 197KB)

Watch our video on how to manage at risk applicants in NHS Jobs on YouTube

Resources to help you manage accredited logosHow to manage accredited logos in NHS Jobs - user guide (PDF: 197KB)

Watch our video on how to manage accredited logos on YouTube

Resources to help you manage Key Performance Indicators (KPIs)How to manage your Key Performance Indicators (KPIs) in NHS Jobs - user guide (PDF: 381KB)

Watch our video on how to manage your Key Performance Indicators (KPIs) in NHS Jobs on YouTube

Resources to help you manage offer letter templatesHow to manage offer letter templates in NHS Jobs - user guide (PDF: 759KB)

Watch our video on how to manage offer letter templates in NHS Jobs on YouTube

Resources to help you manage contract templatesHow to manage contract templates in NHS Jobs - user guide (PDF: 816KB)

Watch our video on how to manage contract templates in NHS Jobs on YouTube

Resources to help you manage supporting documentsHow to manage supporting documents in NHS Jobs - user guide (PDF: 330KB)

Watch our video on how to manage supporting documents in NHS Jobs on YouTube

Resources to help you manage approvalsHow to manage approvals in NHS Jobs - user guide (PDF: 228KB)

Watch our video on how to manage approvals in NHS Jobs on YouTube

Resources to help you manage Welsh listingsHow to manage Welsh listings in NHS Jobs - user guide (PDF: 229KB)

Watch our video on how to manage Welsh listings in NHS Jobs on YouTube

Search for a job listing and applicant

Make a job offer

Learn how to make a job offer to applicants and manage their response.

Resources to help you make a job offer to applicantsHow to make a job offer in NHS Jobs - user guide (PDF: 2.21MB)

Watch our video on how to make a job offer in NHS Jobs on YouTube

Give a reference

Learn how to give a reference.

Resources to help you give a referenceHow to give a reference in NHS Jobs - user guide (PDF: 1.13MB)

Issue a contract

Learn how to issue a contract to applicants and manage their response.

Resources to help you issue a contract to applicantsHow to issue a contract in NHS Jobs - user guide (PDF: 1.47MB)

Watch our video on how to issue contracts in NHS Jobs on YouTube

End a recruitment

Learn how to end a recruitment and only show active jobs on the employer dashboard.

Resources to help you end a recruitmentHow to end a recruitment in NHS Jobs - user guide (PDF: 309KB)

Watch our video on how to end a recruitment in NHS Jobs on YouTube

Contact and support

For help and support with using the new NHS jobs system, you can contact the NHS Jobs team by:

Telephone: 0300 330 1013
Email: nhsbsa.nhsjobs@nhsbsa.nhs.uk

We're available Monday to Friday between 8am and 6pm, Saturday between 9am and 3pm and we are closed over bank holidays.Find out about call charges