Apply for Healthy Start
If you do not currently get Healthy Start payments and think you're eligible, you can find out more about how to apply on the Healthy Start website:
Update your details
If you currently get Healthy Start payments, you can update your details from the Update your details page on the Healthy Start website.
If you need to contact us to update your details, you can use our online service (all customer enquiries):
You can also contact us by telephone on 0300 330 7010
We are open Monday to Friday, 8am to 6pm (except public holidays).
Find out more about call charges
Manage your card or balance
Call 0118 338 5810 to:
- replace a lost, damaged or stolen Healthy Start card
- activate your Healthy Start card
- get your PIN
- hear your balance
This is an automated phone line that's open 24 hours a day, 7 days a week.
If you're Deaf or have a hearing loss
Our automated phone line is not accessible if you're Deaf or have a hearing loss. If you need to manage your card or balance, you can call 0300 330 7010 and use the:
- Relay UK app (opens in a new tab)
- Relay UK textphone service (opens in a new tab)
This phone line is open Monday to Friday, 8am to 6pm (except public holidays).
Find out more about call charges
Follow us on social media
Facebook: NHSHealthyStart (opens in a new tab)
Instagram: @nhs_healthy_start (opens in a new tab)
YouTube: @NHSHealthyStart (opens in a new tab)
X (formerly known as Twitter): @NHSHealthyStart (opens in a new tab)
You can use our social media channels to keep up to date with the latest news from Healthy Start, or to send us a direct message.