It’s important your end of month batch submission is sorted correctly to avoid delays or processing issues.
Your batch should be neatly packed within the box, with all categories separated securely and in the right orientation, and your Account Identifier document included.
Before submitting, please:
print all tokens on official paper
remove the back of each token using the perforated edge
pack all items neatly in the same orientation
Do not include:
age exempt tokens (categories A and C)
tokens confirmed as exempt via RTEC (Real Time Exemption Checking)
Do not use:
adhesive tape, pins or staples - these must be removed individually before scanning and can damage equipment
stickers - these leave residue that can cause scanning problems
EPS tokens do not need to be submitted if:
the patient is age exempt and their age is printed on the front of the prescription
the prescription contains free of charge items only
an exemption has been confirmed via RTEC
EPS tokens are submitted for exemption checking purposes and as a record of paid declarations made by patients. For more information, visit Drug Tariff Part XVI.
Tips to help the environment:
only use FP10 dispensing tokens for exemption checking or to support a patient's paid declaration. FP10 dispensing tokens should not be printed if a patient is age exempt or has been checked via the RTEC digital tool.
check your existing stock and use these, before ordering resources such as additional FP10 dispensing tokens.