When you are completing the retirement benefit claim form (AW8) on Pensions Online (POL), make sure you have entered the correct payable date. There are a number of common errors when submitting form AW8 via POL:
- Input as Age retirement but not eligible for age benefits at the last day of membership
- Payable date input as last day of membership
- Last day of membership more than 12 months ago
- Incorrect payable date input as 01/01/2017 should be 01/01/2018.
Check the payable date carefully before submitting the form. This will avoid any delay in the processing and payment of a member’s benefits.