Skip to main content Skip to footer

Accessibility statement for the NHS Jobs Implementation Questionnaire 2020

This accessibility statement applies to the NHS Jobs Implementation Questionnaire 2020 website.

This website is run by the NHS Business Services Authority. We want as many people as possible to be able to use this website. For example, that means you should be able to:  

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • listen to most of the website using the NVDA screen reader

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible, as:

  • some images are missing alternative text
  • some elements on the page do not have sufficient colour contrast
  • you may experience issues when trying to navigate this website by keyboard only
  • you may not be able to navigate the website using speech recognition software
  • some elements on the page do not work as expected with the stylesheet disabled
  • there is not a clearly identified NHS Business Services Authority logo present
  • skip links within the page may not function correctly when using a screen reader

How to request content in an accessible format

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, you can contact us by:

Email: accessibility@nhsbsa.nhs.uk

 

We’ll consider your request and get back to you in 5 working days.

This inbox is only for accessibility queries. This inbox is not for technical queries or IT problems. If you have a query that is not about accessibility, go to the ‘Contact us’ section of this page.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems that are not listed on this page or think we’re not meeting accessibility requirements, you can contact us by:

Email: accessibility@nhsbsa.nhs.uk

 

This inbox is only for accessibility queries. This inbox is not for technical queries or IT problems. If you have a query that is not about accessibility, go to the ‘Contact us’ section of this page.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contact us

For all queries not accessibility related, you can contact us by:

Email:  nhsjobs@nhsbsa.nhs.uk

Technical information about this website’s accessibility

The NHS Business Services Authority is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (Non-text Content).

There’s a low contrast between the foreground and background colours on some text items. Users with low vision may not understand this content. This fails WCAG 2.1 success criterion 1.4.3 Contrast (Minimum).

You may encounter issues when tabbing through the screen with the keyboard. This does not meet WCAG 2.1 success criterion 2.1 (Keyboard Accessible).

It may not be possible to navigate all pages on this website using speech recognition software. This fails WCAG 2.1 success criterion 4.1.2 (Name, Role, Value) and 4.1.3 (Status Messages).

A ‘stylesheet’ defines the way a page is laid out and any font colours. When the stylesheet for this web page is disabled or fails to load, some elements of the page may not work correctly. This fails WCAG 2.1 success criterion 1.4.10 (Reflow).

The website does not have a clearly identified NHS Business Service Authority logo. This fails WCAG 2.1 success criterion 1.4.5 (Images of Text).

If you are using a screen reader, ‘skip links’ which should take you to the main content on the page may not function correctly. This fails WCAG 2.1 success criterion 2.4.1 (Bypass Blocks).

We plan to fix the these issues. When we publish new content, we will make sure it meets accessibility standards.

Disproportionate burden

Not applicable.

Content that’s not within the scope of the accessibility regulations

Not applicable.

What we’re doing to improve accessibility

We’re committed to making sure this website is compliant to WCAG 2.1 ‘AA’ standard.

Every new released website will be designed, built and tested to meet ‘AA’ standards by default.

Preparation of this accessibility statement

This statement was prepared on 20 September 2020. It was last reviewed on 30 September 2021.

This website was last tested on 16 September 2020. The test was carried out by NHSBSA test and front-end development teams.

We tested all of the website screens to meet ‘AA’ WCAG 2.1 standards, using manual and automated tests.

We run each web page through automated Wave, Lighthouse and Axe accessibility tools then manually test with screen readers (NVDA or Voice Over) and standards checklists.

These checklists contain standards that have been compiled using WCAG, NHS service manual and GDS guidance.