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Accessibility statement for PRgloo newsroom

This accessibility statement applies to the PRgloo newsroom website.

This website is run by NHS Business Services Authority. We want as many people as possible to be able to use this website. For example, that means you should be able to:  

  • zoom in up to 400% without the text spilling off the screen
  • listen to most of the website using a screen reader (including the most recent versions of NVDA)
  • navigate most of the website using just a keyboard

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible, as:

  • some link text is not unique
  • some pages have a very low contrast
  • some images are missing alternative text
  • some links are duplicated
  • the text on some pages is duplicated
  • some headings are missing completely, and some heading levels are missed
  • some page or element names are not unique
  • some labels have prepopulated content, which can be confusing and means that some people may try to submit the form without entering their specific information
  • it may not be possible to navigate the website using speech recognition software
  • some pages have empty form labels
  • some pages do not have the ability to show content when the presentation format (JavaScript) is changed or disabled

How to request content in an accessible format

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, you can contact us by:

Email: accessibility@nhsbsa.nhs.uk

We’ll consider your request and get back to you in 5 working days.

This inbox is only for accessibility queries. This inbox is not for technical queries or IT problems. If you have a query that is not about accessibility, go to the ‘Contact us’ section of this page.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems that are not listed on this page or think we’re not meeting accessibility requirements, you can contact us by:

Email: accessibility@nhsbsa.nhs.uk

This inbox is only for accessibility queries. This inbox is not for technical queries or IT problems. If you have a query that is not about accessibility, go to the ‘Contact us’ section of this page.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contact us

For all queries not accessibility related, you can contact us by:

Email: communicationsteam@nhsbsa.nhs.uk

Technical information about this website’s accessibility

NHS Business Services Authority is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Some link text is not unique. This fails WCAG 2.1 success criterion 2.4.4 (Link Purpose).

The background and foreground colours have a very low contrast ratio on some pages. People with low vision may not understand the content. This fails WCAG 2.1 success criterion 1.4.3 (Contrast (Minimum)).

Some images are missing a text alternative. People using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (Non-text content).

Some pages contain duplicated links. This fails WCAG 2.1 success criterion 2.4.4 (Link Purpose).

Some pages contain duplicated text. This fails WCAG 2.1 success criterion 1.1.1 (Non-text content).

Some pages skip a heading level or are missing the first level heading. This fails WCAG 2.1 success criterion 2.4.6 (Headings and Labels).

Some page elements are not uniquely identified. This fails WCAG 2.1 success criterion 4.1.1 (Parsing).

Some labels have prepopulated content. This fails WCAG 2.1. success criterion 3.3.2 (Labels or Instructions).

It may not be possible to navigate the website using speech recognition software. This fails 2.1 success criterion 4.1.2 (Name, Role, Value) and 4.1.3 (Status Messages).

Some pages have empty form labels. This fails WCAG 2.1 success criterion 2.4.6 (Headings and Labels).

Some pages do not have the ability to show content when the presentation format (JavaScript) is changed or disabled. This fails WCAG 2.1 success criterion 1.3.1 (Info and relationships).

We plan to fix the issues. When we publish new content, we’ll make sure it meets accessibility standards.

Disproportionate burden

Not applicable.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

What we’re doing to improve accessibility

We’re committed to making sure this website is compliant to WCAG 2.1 ‘AA’ standard.

Every new released website will be designed, built and tested to meet ‘AA’ standards by default.

Preparation of this accessibility statement

This statement was prepared on 24 September 2020. It was last reviewed on 30 September 2021.

This website was last tested on 23 September 2020. The test was carried out by the communications and marketing team.

We tested a sample of the website screens to meet ‘AA’ WCAG 2.1 standards, using manual and automated tests.

We run each webpage through automated Wave, Lighthouse and Axe accessibility tools then manually test with screen readers (NVDA) and standards checklists.

These checklists contain standards that have been compiled using WCAG, NHS service manual and GDS guidance.