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Government announces extension to Remediable Service Statements (RSS) delivery deadlines

McCloud RSS delivery timetable update (1 July 2025)

Following a recent written ministerial statement, the timetable for the delivery of remediable service statements to NHS Pension Scheme members will be updated. We appreciate that this news will be disappointing for NHS Pension Scheme members affected by the Public Sector Pensions Remedy (‘McCloud’). We apologise for the delays and assure our members that we are working hard to deliver Remediable Saving Statements (RSS) as quickly as possible. We will provide regular updates to Scheme members as soon as updated timelines are confirmed. We will also publish a revised McCloud delivery timetable on our website

The Department of Health and Social Care announced on 31 March 2025 that the deadlines for Remediable Service Statements (RSS) have been extended. This will ensure that we can provide robust, accurate statements that allow NHS Pension Scheme members to make informed decisions about their public service pensions remedy (‘McCloud’) benefits.

You can read the full statement on the UK Parliament website at: https://questions-statements.parliament.uk/written-statements/detail/2025-03-31/hcws566.

As the largest public sector pension scheme, the NHS Pension Scheme has made substantial progress towards implementing the McCloud remedy so affected members can make their choice with confidence.

We know this extension may be disappointing for affected members who will be waiting longer than expected for their statement. We apologise for any inconvenience this may cause. Technical complexities that extend beyond the NHS Pension Scheme, have affected delivery timelines for RSS. We continue to do all we can to issue RSS as quickly as possible to all affected members.

If you have any questions about this update, you can contact us: 

  • Telephone: 0300 330 1346 
  • Outside UK: +44 191 283 8918 

Our opening times are Monday to Friday, 8am to 6pm.

 

This article was originally published on 31 March 2025.