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Accessibility statement for NHS Jobs – Employers

This website is run by NHS Business Services Authority. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 400% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • listen to most of the website using a screen reader

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website aren’t fully accessible:

  • On the vacancy screen, the structure of the lists might lead to confusing or inaccurate screen reader output.
  • On the shortlist, scoring and overview screens, users who use a screen reader may be confused by the design and perform actions without fully being aware of full screen content.
  • On the shortlist, online and applicant screens, users who use a screen reader may be confused by the design and perform actions without fully being aware of full screen content.
  • It’s not possible to navigate the website using speech recognition software.

What to do if you cannot access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille you can contact us by:

Email: nhsbsa.accessibility@nhs.net
Phone: 0191 203 5318

We’ll consider your request and get back to you in 5 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements, you can contact us by:

Email: nhsbsa.accessibility@nhs.net
Phone: 0191 203 5318

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us

You can contact us by:

Email: nhsbsa.accessibility@nhs.net
Phone: 0191 203 5318

We also provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment. Call us on 18001 0191 203 5318.

Technical information about this website’s accessibility

NHS Business Services Authority is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

  • On the vacancy screen, the structure of the source code used in definition lists might lead to confusing or inaccurate screen reader output. This does not meet WCAG success criterion 1.3.1 (Info and Relationships). We plan to fix this by February 2020.
     
  • On the shortlist, online, applicant, scoring and overview screens, the action buttons are displayed above the main content on the screens. This may mislead users who use a screen reader to take an action on the screen without being notified of full screen content. This does not meet WCAG success criterion 1.3.1 (Info and Relationships). We plan to redesign these screens by restructuring where the button is situated in association with the screen content. This makes sure the user understands the content before committing to an action.
     
  • The PDF document produced from the website may be confusing to users who use a screen reader. This does not meet WCAG success criterion 1.3.1 (Info and Relationships). We plan to define the structure types for the lists within the PDF document so that the document is accessible. We plan to fix this by September 2020.
     
  • It’s not possible to navigate the website using speech recognition software. This does not meet WCAG 2.1 success criterion 4.1.2 (Name, Role, Value) & 4.1.3 (Status Messages). We plan to fix this by December 2019.

Disproportionate burden

Not applicable

Content that’s not within the scope of the accessibility regulations

Not applicable

How we tested this website

This website was tested on 17 September 2019 by the NHS Business Services Authority test and front end development team.

We tested our main website platform.

We test all website screens to meet ‘AA’ WCAG 2.1 standards, using manual and automated tests.

We run each webpage through automated Wave and Google Audits accessibility tools then manually test with screen readers (NVDA & Voice Over) and standards checklists.

These checklists contain standards that have been compiled using WCAG, NHS service manual and GDS guidance. 

What we’re doing to improve accessibility

We’re committed to making sure this website is compliant to WCAG 2.1 ‘AA’ standard.

Our accessibility compliance statement will be reviewed every six months. Every new released website will be designed, built and tested to meet ‘AA’ standards by default.

This statement was prepared on 17 September 2019. It was last updated on 20 September 2019.