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Friends and family test

The friends and family test (FFT) is an important feedback tool that supports the fundamental principle that people who use NHS services should have the opportunity to provide feedback on their experience.

NHS England dental practices will need to complete and submit the form each month.

The form will only be available for the first 12 working days of each month to allow the submission of data you’ve collected within the previous month. 

The form for February 2020 results is open until 11.59pm on Tuesday 17 March 2020.

FFT online submission form

We also publish a link to the form in a Compass system message every month.

View the friends and family test submission guidance (PDF: 918KB).

If you experience issues with your data entry please contact NHS Dental Services with your:

  • contract number
  • location ID
  • practice location address

For help with FTT, contact us by email: