NHS Dental Services
NHS Dental Services is part of the NHS Business Services Authority. We're responsible for processing NHS dental claims and paying NHS Dentists. We manage the NHS contracts through a system called Compass. You can find more details on our NHS Dental Services webpage.
Compass is our contract management, payments and superannuation system.
It is a web-based database that contains all contract, payment, pension and activity information for all NHS dental contracts.
In Compass, you can view:
all claims submitted under your performer number
your payment and pension details relating to you as a performer
How to log in to Compass
We'll have sent you a Compass activation email. This is sent to the email address you provided when you applied to the Performer List.
To set up your Compass log in details:
select the link in the activation email
create a username, password and memorable word
What to do if you cannot find your activation email
If you cannot find your activation email in your inbox or junk mail or trash folders, call us on 0300 330 1348. You'll need to have your performer number and GDC number when you call.
What to do if you have forgotten your log in details
If you've forgotten your password or memorable word, you can reset them from the Compass Log in page.
If you've forgotten your username, call us on 0300 330 1348. You'll need to have your performer number and GDC number when you call.
Compass gives you access to:
Whilst you're a Foundation Dentist you're salaried and employed by your contract holder. You'll find details of your monthly pay and pension contributions on your pay statement in Compass. These will be paid to you by your employer who'll give you a payslip which should match the details shown in Compass.
You may also be reimbursed through Compass for travel and subsistence by your employer. These details will also be included in your statement.
Your monthly pay statement also includes a summary of processed claims. This will list details of all the patients you have seen, together with the band of treatment claimed.
During your training year, you have an estimated number of Units of Dental Activity (UDA) that you're expected to achieve. You'll be required to record these figures monthly in your e-portfolio and also upload documentary proof of these figures from Compass.
Although the information is included in your Monthly Pay Statement you should not upload the details of the patients and treatments you've provided. You can find a more suitable record of UDAs achieved in the Activity Actuals report.
Twice a year, NHS Dental Services provides an FD report for you and your trainer. This report provides you with a breakdown of the clinical data set, the number of claims for the various treatments and, where recorded, the number of teeth treated.
It also gives a breakdown of activity by adult and child and analysis of patients treated by age.
When you start working as a Dentist in the NHS you're automatically opted into the NHS Pension Scheme. You can find out more information about your pension in our NHS Pensions member hub.
You can view your own personal contribution details in the Pensions Folder in Compass.
To find this, select either Pensions Scheme Member Search or Pension Contribution Search.
Keeping your personal details up to date
You must add your National Insurance (NI) number to Compass to ensure your NHS Pensions records are correctly updated, especially following year end. This will prevent duplication and make it easier for you to access your personal Total Rewards Statement. It's up to each pension member to enter their details on to Compass. This only takes 4 quick steps as shown in the YouTube video How to update Personal Details as a Performer in Compass.
If the NI number field in Compass shows a number prefixed with ZZ this means it's a temporary number which needs to be replaced. You'll need to type over the temporary number with your true NI number.
Opt out of the NHS Pension Scheme
In some circumstances, it may be reasonable to opt out of the NHS Pension Scheme. However, whilst you're an active member of the NHS Pension Scheme you have enhanced ill health, retirement, life insurance and family benefits cover. If you leave the scheme, these enhanced pension benefits will no longer be payable. You should seek qualified financial advice before leaving the scheme. If, after taking advice, you do wish to opt out of the NHS Pension Scheme, you can find details of how to leave the scheme in our NHS Pensions member hub.
There's a great deal of useful information on the NHS Dental Services webpages. This includes our ‘In the Spotlight’ articles about appropriate claiming.
We also have a NHS Dental Services knowledge base resource library you can use to find information about dental treatment, treatment bands and costs, Compass and much more.
Our Contact Centre is open from 8am to 6pm Monday to Friday. You can contact us by:
Telephone: 0300 330 1348