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Friends and family test

The Friends and Family Test (FFT) is an important feedback tool that supports the fundamental principle that people who use NHS services should have the opportunity to provide feedback on their experience.

Dental FFT submissions are made through the message board of Compass, the actual FFT link will be available for the first 12 working days of each month to facilitate the submission of data you’ve collected within the previous month.  Friends and family test submission guidance (PDF: 1MB)

The deadline for each month will be the twelfth working day of the following month.

If you need any help with any aspect of FFT, you can contact the FFT helpline by:
Email: england.friendsandfamilytest@nhs.net