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Community Pharmacy Assurance Framework (CPAF)

Background

NHS England's local teams monitor:

  • the provision of Essential and Advanced Services
  • pharmacy contractors’ compliance, using the CPAF with the terms of the community pharmacy contractual framework (CPCF)

Arrangements for monitoring locally commissioned services may be set out in local contracts or Service Level Agreements.

The process

Pharmacies must complete The CPAF every year. This is a demonstration of compliance with the Community Pharmacy Contract.

The process includes a short questionnaire, consisting of 10 questions. Information collected from this questionnaire helps to identify whether a pharmacy needs visiting.

If a pharmacy is considered for a visit, the full, comprehensive CPAF pre-visit questionnaire will be intiated. This is the second part of the process.

Full CPAF Questionnaire 2017/18 - Closed

An initial screening questionnaire went out to pharmacists in June 2017. This was part of the Community Pharmacy Assurance Framework.

NHS England uses the results of this questionnaire, along with other locally held information. This information identifies which pharmacies should be considered for a contract monitoring visit.

These pharmacies were then asked to complete the full CPAF questionnaire.

The process has two parts:

  1. Follow up visits to a selection of pharmacies, to confirm the answers given in their screening questionnaires
  2. Following the process to consider which pharmacies need a comprehensive contract monitoring visit

What to expect

It's estimated a total of 1-3% of pharmacies in a region will be visited throughout the year. This will include pharmacies visited:

  • to confirm their self-assessments
  • following the completion of the full CPAF Questionnaire

The full CPAF questionnaire will be available between 1 November 2017 and 3 December 2017. Pharmacies can complete the questionnaire during this time.

We'll notify contractors who have need to complete the full CPAF questionnaire.

A copy of the Full CPAF Questionnaire 2017 is available.

You can use this as a training tool or to allow continuous monitoring of compliance against the community pharmacy contract. You cannot submit the PDF version.

CPAF Screening Questionnaire 2017/18 - closed

The CPAF Screening Questionnaire closed on Sunday 9 July 2017. No further submissions will be accepted for this year.

A copy of the 2017 Screening Questionnaire is available.

You can use this as a training tool or to allow continuous monitoring of compliance against the community pharmacy contract.

 

Full CPAF Questionnaire 2016/17 – closed

The Full CPAF Questionnaire is now closed. Reports are available on pharmacy contractors who who completed the Full CPAF Questionnaire.

If you're registered for the NHSBSA Information Services Portal you can access your individual report.

If you have not registered for the Information Services Portal and you wish to view the reports, contact Information Services.

A copy of the Full CPAF Questionnaire 2016 is available.

You can use this as a training tool or to allow continuous monitoring of compliance against the community pharmacy contract.

CPAF Screening Questionnaire 2016/17 – closed

The CPAF Screening Questionnaire closed on Sunday 3 July 2016. No further submissions will be accepted for this year.

A copy of the 2016 Screening Questionnaire is available.

You can use this as a training tool or to allow continuous monitoring of compliance against the community pharmacy contract.

CPAF Screening Response Report 2016/17

You can access reports containing the 2016/17 CPAF Screening questionnaire responses on the NHSBSA Information Services Portal.

These reports provide a summary of the responses submitted by your pharmacy.

If you're registered for the NHSBSA Information Services Portal, you can access your individual summary report.

If you have not registered for the Information Services Portal and you wish to view the reports, contact Information Services.