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ePACT2 training

We've designed a range of training options and materials to help you to use ePACT2.

These include:

  • open courses and bespoke off-site training days
  • webinar sessions that cover specific topics

For self-guided learning, user guides and videos can can be found in the user guides section

Pharmacy dashboard training sessions

To provide further support for users of the Pharmacy dashboard we will be running a number of special webinar sessions. The sessions will last for 1 hour and will cover navigating around the dashboard and interpreting the tables and charts. We expect 45 mins will be sufficient to cover the essential content with 15 mins for a Q&A if needed.

The sessions available are:

  • Wednesday 29 January: 10:00 to 11:00 
  • Wednesday 29 January: 14:00 to 15:00
  • Tuesday 4 February: 10:00 to 11:00
  • Tuesday 4 February: 14:00 to 15:00

You can sign up by contacting the training team at and letting us know which session you would like to attend.

Open courses

We offer open ePACT2 training courses across the country:


Available dates


Stella House, Newcastle

Thursday 13 February


Stella House, Newcastle Thursday 12 March Free

Sessions are limited to 10 people. 

The introductory one day overview course is delivered to a set agenda:

  • access and navigate the system
  • get the most out of the pre-built reports and dashboards
  • create analysis to build your own reports
  • create and save filters
  • build visualisations / charts using views

ePACT2 overview training agenda (PDF: 164KB)ePACT2 overview training guide (PDF: 3.22 MB)

You will need a WiFi enabled laptop to take part in the session.

If you would like to attend an open course, email:

Bespoke training

We can also offer bespoke off-site training for any organisation. These session will be held at a venue of your choice.

There is a set charge of £2000 per session to cover trainer expenses. Sessions are limited to 15 attendees.

We can tailor sessions to meet your specific needs. You can pick any area of ePACT2 and we will build a course around your needs.

The overview course agenda can be used a starting point with specific content added to suit your needs.

ePACT2 overview training agenda (PDF: 164KB)ePACT2 overview training guide (PDF: 3.22 MB)

For more information, email:


You'll need to arrange a suitable venue. 

Venues will need to be able to accommodate the number of people attending and include sufficient power points for laptop charging.

Facilities should include the ability to present information to a group (using a projector or HDMI connectable screen) and access to a suitable WiFi network.


All attendees will need to have accessed the system prior to the session and will need a WiFi enabled laptop to participate in the session.

Webinar sessions

You can book a free personal webinar session to cover any ePACT2 requirement you might have.

Only you or your invited colleagues will be connected to the webinar session.

An introductory tour can be booked to demo the main areas of the system if you are new to ePACT2. 

We encourage people to ask questions and try to make all webinar sessions as interactive as possible.  As many follow-up sessions as required can be booked to ensure you cover all the content you need.  

Webinar sessions are booked as 1 or 1.5 hour slots.  They can be delivered through either Skype or WebEx platforms.  All webinar sessions are free of charge.

If you'd like to arrange a webinar session, email: